Ir receiver not working

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  • Hi,


    I recently got my Formuler Z7+ and I decided to connect the IR receiver that comes with the box as I hid the box behind the TV. The issue is that when i point the remote to the IR receiver the LED of the IR receiver is not lighting up but the LED on the bix is responding instead.


    Any ideas if I need to do something else to get the IR to work?


    Thanks!

  • simfac

    Changed the title of the thread from “Ir reciver not working” to “Ir receiver not working”.
  • Hello,


    The official FORMULER IR Extension Receiver module does not have an LED.


    I have attached a picture of the official IR Extender cable for reference.


    If yours does not match the pictured module, maybe you got a clone.

    Please contact your dealer in this case.

  • There is no LED in the IR Extension module.

    The LED on the box will flash when a command is received from the RCU.


    Are you saying the IR extension cable is not receiving the signal from the RCU?

    Unsolicited PMs for support will be ignored.

    Duplicate support requests to the forums and helpdesk will be ignored.

  • There is no LED in the IR Extension module.

    The LED on the box will flash when a command is received from the RCU.


    Are you saying the IR extension cable is not receiving the signal from the RCU?

    yes, rcu not receiving a signal for me....

  • yes, rcu not receiving a signal for me....

    Are you using the official IR extender?


    Post a picture of the extender you are using.

    Unsolicited PMs for support will be ignored.

    Duplicate support requests to the forums and helpdesk will be ignored.