Issue aftee an outage

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1st Official Post

    Hi, I had an outage yesterday at home. Since then i can access the Formuler. The red light at the front of the box lights up, the control makes the light dingle, so, somehow the box is not 100%dead. The issue is that it does not send any video oe audio to the TV.

    Is anyone familiar with this problem? Is my Formuler dead? Thanks in advance.

    • Official Post

    The status light on the front of the unit should turn solid green when the unit is fully booted.

    As you have observed, since the red status LED blinks when you press buttons on the remote, the unit may not be completely dead.

    Remove all peripherals (USB, microSD) from the device and try to boot again.

    If that doesn't work, try doing a manual factory reset using the tool located here:

    https://drive.google.com/uc?export=view…iLljWiKjhnwPI02

    Unzip the file and follow the included instructions.

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