My Z7+ froze while watching and did not respond to the remote in any way. I pulled the power in order to reboot. The light on the front momentarily went green and quickly turned red and faded down. I tried the recovery file as per instructions without success. I tried using the power supply from my mag 254 with the same results. Does anyone have anything else I can try? Or is it time to replace the box. It 's only about 6 months old.