red/green light blinking

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  • Formuler z7+

    i'm resseler and this is box from one of my client he say: ''after 10 month, the box shut down once a week...and 1 month later it's every day.''

    so,

    i do the factory reset and all update, every things fine now.

    but when i start-up, the red and green light flashing for about 5 time then the green light still but i have black screen...

    i push the STB button on remote to switch in eco mode and i push again the stb button on the remote, and the image appear and every thing work fine ! but i must do this every time i shutdown the box.

    any idea ?

    i.e. i try different tv, hdmi cable, power supply and remote, nothing work.

    Thank's