Videoland app

Dushiv · December 25, 2016 at 7:43 PM

Hi. I have videoland app but sinds last update from them i cannot play it anymore. Has something to do with player?
What can i do to solve this problem? I pay for abonnement videoland but they cannot help me. It is the app from https://www.formuler-support.tv/www.videoland.com .
Best regards bianca.

SAM · December 25, 2016 at 8:25 PM Official Post

Hello Bianca.
Do you maybe know what has changed on videoland side since the App update? Does the app works on your smartphone or tablet?

Dushiv · December 25, 2016 at 8:50 PM

I think there where 2 updates. 1 i don't know en the last was een update for " download to go"
Sometimes the app gives error W1000 , ore ,video cannot play. On phone it works, on tablet sometimes but realy slow loading. I asked the custom service from videoland, they want to know what android version the formuler has. I cannot see that in android [lexicon]settings[/lexicon]. I saw by customers replys from videoland that lots of people have same problem on tablets,tv or phone. All after update. I thougt mabey you know what problem can be.

SAM · December 26, 2016 at 2:10 AM Official Post

The Formuler IPTV Box have Android 4.4.
I can only imagine that Videoland change something in there stream routine or have major change in there App and need to fix this. Like you say there are many people with same problem on different equipment, this is something what videoland must fix so they app can work properly again. Sorry to say but i don`t have solution for this problem. I hope Videoland can fix this asap.

Dushiv · December 26, 2016 at 9:58 AM

Hi. Thanks for your reply. And thanks for the support. I think videoland has to listen to there customers and fix the bugs in the app. There now lots of complaints from others. Unfortunately they don't listen and say there is nothing wrong. So i stopped my videoland abonnement and stay with netflix. But thanks anyway for helping. I love the formuler box. Great box.
Have a nice holiday days and a happy new year

SAM · December 26, 2016 at 2:27 PM Official Post

Sorry to hear that, but Videoland should take each Report from Customer and fix it, if they want to work. At least they should check it before they write there is nothing wrong. I know the code is very difficult and if you change something this can result in new Bug on other side. How ever with Netflix you have good choice and thank you very much to like our Formuler If you have something related to IPTV Box let us know, you are welcome.

I wish you also nice holidays and happy new year 2017.