Z10 pro max catchup

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1st Official Post

    I have both a z10 pro max and a z7+ I use the same service on both boxes but when I try to use catchup on the z10 after 1min 30 seconds I get a playback error however on the z7+ it works perfectly. There are no settings to change player for catchup only vod so can't try vlc or other such players to try that way. Has anyone any suggestions as to what the issue could be.

    Thanks

    You might want to report this in the thread about the Beta version of the firmware for the Z10 Pro Max, because there all the bugs are supposed to be reported, so development can hopefully fix the many bugs. Seems like this box that is promoted as being of “Unrivaled Quality“

    and that is supposed to be the non plus ultra top of the line, is an ugly duckling born too early and without a bright future ahead if they do not bring out a major overhaul and update soon.

    This box is not fit for purpose as it is now.

    Quote from Robbo

    Shouldn’t you confirm he’s on the beta first???

    That does not really make any difference, if he is not on Beta, it should be solved regardless it was introduced by the Beta or not. There are now so many different threads reporting bugs, it is better to centralize them in one single thread.

    If the developers would have noted this bug in the pre-Beta version and solved it, they are aware of it.

    Quote from Blue_eyes

    Shouldn’t you confirm he’s on the beta first???

    That does not really make any difference, if he is not on Beta, it should be solved regardless it was introduced by the Beta or not. There are now so many different threads reporting bugs, it is better to centralize them in one single thread.

    If the developers would have noted this bug in the pre-Beta version and solved it, they are aware of it.

    Wrong. If not already on the beta, the recommendation would be to install the beta and see if the problem is solved.

    Only issues that should be reported in the beta thread are for those problems AFTER installing the beta.

    the issue was resolved with the latest update. I'm not being funny but I wouldn't use beta software I personally think its a disgrace that they give a warning of warranty when you do an official update so I'm not going start beta testing a box I've paid 140 quid for.

    • Official Post

    Nobody is forced to use Beta and give report`s but such reports from users with installed Beta are very helpful.

    Btw. In past was closed beta testing and this lead into 1000th requests from users want to beta testing. Formuler opened it for all, who want to install and test.

    Warning is necessary, each time to show the user that rollback is not possible. Such warning is interpreted from many in different ways but it says only you should be warned the rollback is not possible.