All groups deleted when I edit them.

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    Hello, I have a new Z8 Pro, everytime I try to edit the group list, it takes a while and when the app have to show me all the groups soo I can check the ones I whant to be shown, it shows a message "EMPTY GROUP" and next step is rhat all the group list have been deleted.

    why?

    I have try with diferent providers and all I get is the same issue. Any idea?

    Quote from Staff

    Check again after

    1. Restart the device

    2. Clear cache on MyTVOnline 2 (Settings > App > MyTVonline 2 or install Memory Cleaner from Market

    3. Uninstall/Reinstall MyTVOnline 2

    Please let me know if the issue remains.

    done and nothing, same problem, and I forgot to say, that it happens with my other two devices, z8 and z8pro soo its 3 devices out of 3.

    I was thinking that maybe its because the provider has ahuge number of groups, and maybe the Z8/z8pro gets mad and crashes... it takes nearly 1min and a half to give me the message (thats a lot, because I think that the groups list loads en less than 20 sec)

    If you need I can do a video