VOD Bug Report!

Hi Formuler,

• Model: Z10 Pro Max
• Retail Box or Provider Box: Formuler
• Firmware version: 10.10.39
• MYTVOnline 1 / MYTVOnline 2 version: MYTVOnline 2
• Box connected with: Ethernet
• Did you factory reset your device? and when?: No, bought two weeks ago
• What issue(s) are you having? So basically, everytime I’m tryna (filter selection) or select movie/tv show genre, the VOD shows as empty or no content available message.
• What was you expecting to happen? Since beginning…

I hope it’s just a bug but very annoying.

Thanks

Hi,

Thanks for the information. I was able to reboot the device and refresh the portal/MYTVOL2 and here’s a link to the issue - https://streamable.com/sdzrhd

Quote from Staff

Reboot your box and click refresh in MyTVonline2 menu and check if the contents come back.

If the issue remains, please provide a video that shows the exact issue for further investigation. You can upload the Image/Video file here: https://streamable.com/ > Upload file > Copy link > Paste the link with your reply.

Any updates on this issues?! Thank you so much

Thanks for information! However, my last setup box (MAG254) did support genre selection on VOD. And as far as it goes for the IPTV service, I have had that subscription for about 3-5 years with same provider and I never experienced the genre selection bug that I’m with Formuler.

I suppose it has to do with TMDB API not supporting genre selection for many of the movies.