Z11 PRO MAX MOL3 cant connect to internet

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  • 4. Instruction Articles

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1st Official Post

    Hi

    I got a new Z11 PRO MAX a couple of weeks ago...when the last update was done i couldn't connect to internet just recived error message "connection failed", server HTTP404, code 1005-400

    and it seems that i cant connect to MOL3 through Ethernet cable.

    I have done exactly that Formuler inform..

    The provider and I have tried a couple of url but the same error message...

    Any solutions??

    ✅ Z11 Series

    • What you need to provide to your service provider: MAC-ID that starts with 00:1E:B8
    • The ID is shown in MYTVOnline 3 > Content Manager > Content Sources > Add Portal menu
    • It is also shown on the label attached to the back of the box
    • What you will receive from your service provider: Portal URL.


      e.g. "http://YourProvidersPortalURL.com/c"
    • MYTVOnline 3 > Content Sources > Add portal > put the above URL in the corresponding blank > Do not put ID or Password > Connect
    • Official Post

    Do you have Internet connection problem (Exclamation Mark in home menu) or connection issue with provider?

    If Ethernet Connection issue, go to home menu -> settings -> Internet & Network -> Ip -> execute DHCP once and wait in home menu until the exclamation mark change, then is your box online. You can test it with youtube app if connection works fine. After that create your portal in Mol3.