Issue with connection

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  • Hi,

    Need some help please. I was using my server all fine up until this week. I had the 'no information" on my epg.

    I removed my account and now it doesn't want to connect. It works fine on another app. I have checked with provider and they have not blocked it. The message I get when tring to add is..

    Connect failed

    Check portal url

    Sever returned http 403

    Code 1005-400

    The weird thing is I am able to add my other server with no issues.

  • Some services provide multiple access URL's, but using TiviMate & MOL3 if I have issues they both will have them the same way. Deleting & re-installing the service usually will fix it most often, but if you have another URL they provided (FYI-I am speaking of Xtreme codes) that may remedy the issue. Sometimes I have had my service begin to use a new URL & not inform us consumers, so it might be to your advantage to contact them to see if that is the case if another URL if available won't work. Also, I have ran in to some weird VPN issues. I had to run my one service on a Mexico location to get it to work, but the other one I have doesn't care which one I use, any USA location or Mexico. It would work on initial install, guide & channels installing on USA VPN location, but after leaving the app & returning I had to immediately change it to Mexico to get it to work again. You make no mention of VPN here but it very well may be a factor. Sometimes if the EPG won't load up in the MOL3 app, you can go in & use the clear & update the EPG. This sometimes will get it rolling for me if it acts up.