Portal URL doesn't work on Z11 but does on other devices

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    My IPTV provider gave me a portal url for example , when trying to connect using this URL MyTVOnline just gave me an error and refused to connect.

    However, if I use this same URL on my Laptop running IPTV Smarters this URL works fine, both are connected to the same Wifi, I've asked the IPTV provider for a different URL but anybody got any clues why this won't work on the Formuler ?

    Quote from jackjones

    My IPTV provider gave me a portal url for example , when trying to connect using this URL MyTVOnline just gave me an error and refused to connect.

    However, if I use this same URL on my Laptop running IPTV Smarters this URL works fine, both are connected to the same Wifi, I've asked the IPTV provider for a different URL but anybody got any clues why this won't work on the Formuler ?

    Make sure your entering the exact details of your provider as we've all made that error unfortunately.

    Thank you, trust me, I checked, double checked and triple checked 😀 , I've got 2 Formuler boxes and I tried on both, details are correct and it doesn't work on them, I've now tried the URL on a Firestick (Tivi) and IPTV Smarters and it works on both of those

    Quote from Lucky133

    Begin url with https://...

    If yes try it without the "s". http://test.tv.abc or so

    The URL is http:// but I did try https:// as well, the URL is small, http://xxx.xxx so it is almost impossible to get wrong, it is very strange indeed why it doesn't work, I'm baffled to be honest, I've done a DNS lookup which works and resolves to an IP Address, just wondering if the Formuler uses a specific DNS server which this URL isn't configured, it is certainly not being blocked by my ISP

    Happy to report I've solved the problem, there is a setting called Private DNS on the Network set-up, this was set to Automatic, this must be the default setting as I've never been in here, changing it to Off solved the issue.

    Anybody know what Private DNS is and does ?

    Hi,

    I had similar problem connecting my URL (XC) to my iptv provider with a former provider.

    They gave me 10 URL to connect and only at the 6th URL it connected,so your issue is not uncommon.

    On z10 all URL worked OK whereas on z11 only after several attempts i got connected

    F-Peter instigated a problem solving Conversation with me,but as connection was succesful,the investigation was stopped

    I would not be surprised if F_Peter will contact you,by private message,as Formuler take connection problems very seriously.