Z11 Pro Max unit - tv screen flickering problem

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1st Official Post

    Hi,

    My TV screen flickers madly when watching any channel on the Z11 Pro Max unit. It started about a week ago (See attached). The flickering (random bars on the screen) also seems to have increased lately.

    If I play any native TV app (e.g., YouTube) on this TV, it works just fine (no flickering). I have done usual testing (reboot, power on/off, make sure the firmware is up to date, etc.). The unit is less than a year old.

    Does anyone know what could be the problem or what else should I check on the unit? Thanks.

    • Official Post

    Change the HDMI Cable.

    Change the HDMI port the Formuler is connected to on the TV.

    Check video playback on the Formuler using Youtube. Select any 4K video for testing to see if the issue still exists.

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