Official Z12 Ultra Questions and Discussion thread.

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  • 4. Instruction Articles

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  • I think the Z12 Ultra may very well be the end of the box. Formuler sold us a box that was supposed to be top-of-the-line in everything, or almost everything, and it hasn't delivered on that since its launch in September. There haven't been any updates in four months, and buyers, who pay handsomely for this box, haven't received a single update worthy of the name. Formuler gained fame and then went to sleep; that's enough for me.

  • Hello , i have a strange problem with the z12 , and mytvonline3 whenever a serie or a movie is in the end it will stay black , for sometime 5 sometime 10 minutes and more... or till i switch the channel and go back, i connect over m3u.

    With a VU+ it run normal , same as with the phone app mytvonline ,

    so maybe someone has a idee what i can try to solve this problem ?

  • Hello , i have a strange problem with the z12 , and mytvonline3 whenever a serie or a movie is in the end it will stay black , for sometime 5 sometime 10 minutes and more... or till i switch the channel and go back, i connect over m3u.

    With a VU+ it run normal , same as with the phone app mytvonline ,

    so maybe someone has a idee what i can try to solve this problem ?

    You might wanna try to XCapi protocol,to test whether the issue remains?

  • Thank you Henkie for the Answer, i will try it. but i only have a login with iptv.m3u at the end..... With the phone app from mytvonline , same line works without a problem, and also with vu+ , other iptv apps, no problem. Just in mytvonline3 on z12 .... as i see it, i only can wait for a update and hoping they fix this :winking_face: ...

    Edited 2 times, last by bling2bling (March 6, 2026 at 10:54 PM).

  • Thank you Henkie for the Answer, i will try it. but i only have a login with iptv.m3u at the end..... With the phone app from mytvonline , same line works without a problem, and also with vu+ , other iptv apps, no problem. Just in mytvonline3 on z12 .... as i see it, i only can wait for a update and hoping they fix this :winking_face: ...

    Ask seller for your xtream codes credentials.

    Or you can get them from the m3u url if you have.

    There you read also the username and password and can you use for create a xc api login.


    Goodday my friend.

  • Ask seller for your xtream codes credentials.

    Or you can get them from the m3u url if you have.

    There you read also the username and password and can you use for create a xc api login.


    Goodday my friend.

    Hi,

    In z12 ultra when you go to settings in mol3 menu,you can scroll down to the option "Convert playlist to Portal?"

    You can try this option for quick switch to XCapi portal:winking_face:

  • Thank you guys for the help, with a portal login everything is working fine, no more blackscreen in the end, i think the problem with the m3u login is that i play my private videos file by file, With the portal login xcapi it feels like a endless stream like a normal tv channel. But its realy strange, this problem is only with myonlinetv3 and the z12.
    Only the switching to next channel is a bit laggy , with the portal login but its not laggy with the m3u. I will try to change the hls time lower maybe to 3-4 from 6.
    I Tryed alot of different apps... All other Worked fine no blackscreen. No lag ....


    I also tryed to switch to konvert to portal in the settings thanks for the tip but its not helping same problem .

    Have a nice evening :smiling_face: and thank you

    Maybe we find a solution

  • Thank you guys for the help, with a portal login everything is working fine, no more blackscreen in the end, i think the problem with the m3u login is that i play my private videos file by file, With the portal login xcapi it feels like a endless stream like a normal tv channel. But its realy strange, this problem is only with myonlinetv3 and the z12.
    Only the switching to next channel is a bit laggy , with the portal login but its not laggy with the m3u. I will try to change the hls time lower maybe to 3-4 from 6.
    I Tryed alot of different apps... All other Worked fine no blackscreen. No lag ....


    I also tryed to switch to konvert to portal in the settings thanks for the tip but its not helping same problem .

    Have a nice evening :smiling_face: and thank you

    Maybe we find a solution

    Try in mytvonline3 settings to turn off ARF for live tv.

    Just for test.

  • I have seen with the Z12.. that the EPG simply stops working after a month or so.... Sometimes next day after a new install...
    The only way it was fixed was to delete the MOL3 app.. re install and then re program.

    Refresh.. had no effect.. MOL2 doesnt have the issue..

    Is this a known Bug and will it be fixed or has no one else ever experienced this.?

  • I have seen with the Z12.. that the EPG simply stops working after a month or so.... Sometimes next day after a new install...
    The only way it was fixed was to delete the MOL3 app.. re install and then re program.

    Refresh.. had no effect.. MOL2 doesnt have the issue..

    Is this a known Bug and will it be fixed or has no one else ever experienced this.?

    Go to mytvonline3, settings, Contentmanager, contentsources, select your iptv subscription, set epg interval to 3 hours, click save!


    Also in Contentmanager you can find somewhere: auto update. Set this to 16:00 hours or so.

    Mytvonline3 should update channels/vod/series everyday between 16:00 hours and 17:00

    So if you are coming home from work or so the box did the refresh already for you. (Sometimes you need to click in menu refresh content, and sometimes it is already happens)

    (And maby it's a know bug, but if i set it to 16:00 hours the refresh, it start not exactly on 16:00 hours. Mostly between 16 and 17:00 hours is will do the refesh)


    Goodday my friend

    Edited once, last by Lucky13 (March 16, 2026 at 9:58 AM).

  • I will take note! Thanks.. if it works, will give feed back if that doesnt work... ( I'll be back!!)


    Contentmanager.... Data Sync... auto update settings

    Thanks again!

    Mytvonline3, menu, Contentmanager, data sync, auto update settings, switch on, time of day 16:00 hours.


    And epg:

    Mytvonline3, menu, Contentmanager, contentsources, choose your portal, edit, epg update interval, 3 hours, THEN CLICK ON update!!

  • Today I saw something that I haven't seen before. On TV series that I follow in favorites, the following came up today.
    A series called "Marshalls" where I have seen 2 episodes, today episode 3 came. Then I see on the picture NEW and when I go to the episode a red dot. Attached 2 pictures, so I assume that means a new episode has arrived. But shouldn't I get the same on other series that I follow. I check every day for new episodes. Attached 2 pictures.


    svejoh

  • Today I saw something that I haven't seen before. On TV series that I follow in favorites, the following came up today.
    A series called "Marshalls" where I have seen 2 episodes, today episode 3 came. Then I see on the picture NEW and when I go to the episode a red dot. Attached 2 pictures, so I assume that means a new episode has arrived. But shouldn't I get the same on other series that I follow. I check every day for new episodes. Attached 2 pictures.


    svejoh

    When one episode is new added. Then you see that icon i think also.

    Wil have a look at my side.

    Never saw it again but will test it too.


    Thanks for the post.

  • Today I saw something that I haven't seen before. On TV series that I follow in favorites, the following came up today.
    A series called "Marshalls" where I have seen 2 episodes, today episode 3 came. Then I see on the picture NEW and when I go to the episode a red dot. Attached 2 pictures, so I assume that means a new episode has arrived. But shouldn't I get the same on other series that I follow. I check every day for new episodes. Attached 2 pictures.


    svejoh

    Hi,it all depends on the frequency and the number of episodes that are released by your IPTV provider, so e.g i have a new tv-serie released by March 14th and 3 episodes are released at once.

    Maybe you can test /search for tv serie"the Madison",and see whether you get same result.

    Youalso can test your Favorites by going into "all episodes".and see if new episodes are added:smiling_face:

  • Hi,it all depends on the frequency and the number of episodes that are released by your IPTV provider, so e.g i have a new tv-serie released by March 14th and 3 episodes are released at once.

    Maybe you can test /search for tv serie"the Madison",and see whether you get same result.

    Youalso can test your Favorites by going into "all episodes".and see if new episodes are added:smiling_face:

    Very well explained!😃😃

    It's not i'm Henkie, but A.I Henkie💪🏻😂

  • Another problem but from a different friends provider...

    MOL3.... Live works well.... Go the a 4k movie ... circle spins and spins... exit the VOD.. then the Live is Black screen...

    Restarting box is the only way to fix..

    Now... This same guy used VLC as the default player and it worked! Perfectly..

    The same guy also but the providers info into a Third party OTT player and it worked fine......

    All fingers point to MOL3..

  • I got myself 5 providers, never ever had that.

    One time only black screen for 5 seconds with a vod, then rewind and movie played like a charm.

    That was on my Z12 only.

    Not on my Z11. So Z11 is unaffected.

    Should be something with Android 12.

    But a big fix is on it's way...

    ...but when? No one knows. I still hope it become in march.

    Edited once, last by Lucky13 (March 17, 2026 at 8:17 AM).

  • My friend hopes so too...

    I wonder if they actually bother to do any real testing on these boxes or are they just interested in getting a new and mega expensive box out on the market?

    Why dont they have a "Codec" app in " Market " It would be a simple fix rather than a complete "hotfix" that could delete all infor.. similar to the MOL2 update they released for newer z10 boxes..

    Having said that... a 22€ app fixes the OTT player problems!

  • My friend hopes so too...

    I wonder if they actually bother to do any real testing on these boxes or are they just interested in getting a new and mega expensive box out on the market?

    Why dont they have a "Codec" app in " Market " It would be a simple fix rather than a complete "hotfix" that could delete all infor.. similar to the MOL2 update they released for newer z10 boxes..

    Having said that... a 22€ app fixes the OTT player problems!

    Codec app?

    Why that? Kodi, vlc, novaplayer, mx player etc. So many videoplayers.


    Or do you mean iptv player?

    22 euro?

  • The issue that I have seen on my buddies system is a codec issue..

    I know there are other players out there... But if I buy a Brand new car and the manufacturer sys there is a brake broblem but gong to a different garage to get it fixed is not the answer I would expect... It should work.. new out of the box

  • The issue that I have seen on my buddies system is a codec issue..

    I know there are other players out there... But if I buy a Brand new car and the manufacturer sys there is a brake broblem but gong to a different garage to get it fixed is not the answer I would expect... It should work.. new out of the box

    Strange all standard codecs are implemented look to me.

    H263, h264 h265 vp9 av1 etc


    Must be a special or old codec, that it won't play.

    I never had a vod movie on my 5 provider what couldn't play cause no codec.

  • I have 4 different IPTV providers. But I can say with certainty that the source of all the films and series is the same. They are then uploaded to their own servers, so the bandwidth can vary. You can quickly see when a provider releases a blockbuster film, it is out on everyone at the same time. Likewise, if a film has an incorrect subtitle, it will be the same for everyone. I usually watch 4K films with my favorite provider. If I watch the same film with a cheap provider, problems can arise.


    svejoh

  • not sure I said it was 4k,,, but its packed in his 4 k section...


    Defo a default player issue..

    OK, it was probably sorted wrong because it was HD only. I watched the whole movie last night for over 2 hours because it was good. Also on one of my cheap IPTV providers that doesn't have very good bandwidth without a single problem. Also tested it on my iPad over the 5G mobile network. The properties of the movie in the picture below.

    svejoh

  • OK, it was probably sorted wrong because it was HD only. I watched the whole movie last night for over 2 hours because it was good. Also on one of my cheap IPTV providers that doesn't have very good bandwidth without a single problem. Also tested it on my iPad over the 5G mobile network. The properties of the movie in the picture below.

    svejoh

    Well done my friend. Long time spending on testing. Mostly it's on user end or provider the problem.

    Have a nice day my friend.

    😃🌞

  • I am not sure how it can be at user end....
    I have seen the problem on 3 different Formuler MOL3 all display the same fault..

    MOL2 works perfect!

    If its possible to upload a 2 minute video, I can show you exactly what it does


    Edited to assist.... MOL3 on Z11 Film wont play.. but returning to Live is ok!..

    Edited once, last by AFNGUY (March 18, 2026 at 11:07 AM).

  • I am not sure how it can be at user end....
    I have seen the problem on 3 different Formuler MOL3 all display the same fault..

    MOL2 works perfect!

    If its possible to upload a 2 minute video, I can show you exactly what it does


    Edited to assist.... MOL3 on Z11 Film wont play.. but returning to Live is ok!..

    I don't know if I understood your problem correctly. Is it when you go to VOD and a 4K folder? Or is it when you start a 4K movie in that folder? The movie I tested yesterday "The lost city of Z" I found in my HD folder and it was not 4K. I have several folders with the name 4K and varied content.

    Come back with an example of a movie in your 4K folder so I can do the same test here from me. Since I only have Formuler 12 and MOL3, the same error should appear.


    svejoh