problem connecting my nas to my z12

Quote from orangecounty25

I'd like to connect my z12 to my synology nas to record

i goto network storage select add server

my nas is the DS923

the network path is //192.168.x.xxx/volume1/IPTV Recordings

user xxxx

password xxxx

I assume the problem is the network path my ip address for my nas is correct its what comes after the ip address that i believe is the problem

To find out what i need to add after the ip address i've gone to my shared folder on my nas and selected path and it shows as volume1/iIPTV Recordings so thats what i've put

hopefully someone can point out what i'm doing wrong.

thanks

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If i go to network storage i and wait 4 seconds or so.

I see my nas appear. I click on it and need only add name and username en password.

Path is already good.

If you use vpn, check on z12 at vpn app that local network is detectable

Quote from orangecounty25

thanks for the reply

i use nord vpn where in the nord app do i see if local network is detectable ?

My nas doesn't appear in network storage not sure what i'm doing wrong

Open nordvpn app, settings and you should see something like: local network detection, and set it on. But i believe it's already on.

And check if system dns in same section is checked on.

Quote from orangecounty25

Both those settings are on and still nothing appears in network storage i have numerous things on the same network that other devices see while the z12 doesn't see any it seems.

i do have a nord vpn problem though as sometimes it just says connecting and i have to reboot to get it to actually connect the vpn also stops working and i don't realise until i go into the app and then it says connecting which is where i have to reboot to get it to connect.

i assume this will be solved in the fw update at some point.

thanks for your help Lucky

I had similar issue nord vpn not connecting,but after a restart.

I contacted nord helpdesk about it and they suggested to change vpn protocol,in settings,to TCP(Open vpn),this solved the issue

Quote from orangecounty25

Both those settings are on and still nothing appears in network storage i have numerous things on the same network that other devices see while the z12 doesn't see any it seems.

i do have a nord vpn problem though as sometimes it just says connecting and i have to reboot to get it to actually connect the vpn also stops working and i don't realise until i go into the app and then it says connecting which is where i have to reboot to get it to connect.

i assume this will be solved in the fw update at some point.

thanks for your help Lucky

yes i've just had to reboot again so its a nord vpn issue imo

if i try to connect to nord vpn it can connect but it can also just hang on the connecting screen and never connect

i then lose all internet connection and a reboot has to performed once i do that i get my internet connection back.

I am only connected via ethernet

I'm going to leave nord vpn off and will see if that helps.

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First try:

Did you turn off in nordvpn the "post-quantum encryption"? (In settings)

If yes, you can choose protocol automatic and reboot device.

2nd try:

And then if problem exist, change protocol to nordwhisperer and reboot box again.

Let me know my friend.

Quote from orangecounty25

i'll test it in abit and report back thanks again for the replies guys its appreciated

no luck with either so i'm going to leave it for the time being

my hunch is its a nord vpn issue and thats what is stopping the z12 finding the nas or a combination of both not playing well together

I have other devices laptops tablets etc that see my network devices while the z12 doesn't see any

I may reinstall nord vpn or delete it compleatly and see if that helps but that will be for another day

thanks again for all the help

TBC lol

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Open a ticket with Helpcenter of Nord vpn,you will get an answer within 24 hours!