Unstable image resolution on Z12 Ultra
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- MYTVOnline3
- Z12 Ultra
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sirocco30 -
December 20, 2025 at 1:11 PM
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The problem is that when I give a resolution 4K50Hz, after one or two days, the resolution change automatically to 4K60Hz with my Z12 Ultra.
I heard that some people had the same problem with the Z11 Pro.
How to fix it...? -
I don't know.
Maby it switched automatically back to AUTO when you watch a vod movie in 60hz??
Do you have old tv? If yes maby try also hdcp 2.2 set to hdcp 1.4 and reboot?
Or it's a little bug and devs know about it.
Maby SAM know if it's a bug or knows a solution
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- Official Post
Hearing this for first time on Z12. Please await next update first.
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I had the same issue any idea when the next update is going to be available
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- Official Post
Maybe next week, no date yet.
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My TV is a Philips 65OLED806 I baught it 4 years ago
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Hello,
I updated but the problem persists.
Can i hope for a solution possibly with a fix...? -
Sorry my friend, it switches back?
But you have image right? You can see the channels? Or you can't see nothing?
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I can see the channels but with the resolution in 4K60Hz and in Europe the resolution is in 4K50Hz.
I would like to get it in 50Hz but the Z12 switch automatically in 60Hz.
The last upgrade didn't fix it. -
I can see the channels but with the resolution in 4K60Hz and in Europe the resolution is in 4K50Hz.
I would like to get it in 50Hz but the Z12 switch automatically in 60Hz.
The last upgrade didn't fix it.I can't change it to 50hz.
It works fully automatic. (23 - 60hz)
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That's what i get....
No 50Hz -
That's what i get....
No 50HzIt's automatic my friend. So i guess your tv convert it maby automatic.
Maby search on google what yourvyv does with 60hz or so.
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The screen resolution still fanciful...
Impossible to lock onto a desired resolution...
Is it possible to hope for a solution...? -
- Official Post
This matter will be forwarded from me to Formuler, have the same (seen this today) and for Europe is 50HZ important.
Edit: Forwarded
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The auto zoom and aspect ratio change is horible (up to date Z12 ultra). I would rather have the option to disable it and have an option to change it manually. When looking to a film with subtitles rendered over the black bar in the bottim the film will now resize a couple of times per minute.
It's possible? Right?
Push info button and or arrow up i thought, and select then the screen ratio. Do original aspect ratio and should be okay?
Check also autozoom in your tv options and turn it off