Hello,
I just received my Z12 Ultra as a replacement for a Z8 Pro, and I'm forced to use Kodi to play VOD content in formats higher than 5.1. ![]()
All formats higher than 5.1, whatever they may be, are only recognized as PCM. The problem lies with MTVOnline3, which is unable to decode these different formats, while Kodi handles them without any issues. ![]()
- Model: FORMULER Z12 ULTRA
- Retail Box or Provider Box: Retail Box
- Firmware version: 12.10.2
- MYTVOnline 1 / MYTVOnline 2 version: MYTVOnline 3 Version 12.1.36
- Connection with provider: Amazon Prime / Ott Premium

- Box connected with: Denon AVC-X3800H Hdmi eARC
- Did you factory reset your device? and when?: Yes 12/31/2025
- Picture url (only https): ?
- Video download url (only https): All of them are greater than 5.1
- What issue(s) are you having? Any format higher than 5.1 is not recognized
- What was you expecting to happen? Atmos 7.1 or recognition of formats higher than 5.1
- What happened instead? Only PCM
- How can we reproduce the issue you are having? Using any format higher than 5.1 on MYTVOnline3
- What have you tried if anything to rectify the issue? Kodi installation