Z Mini remote issues

Hi - my Z Mini stopped responding to the remote earlier today.

I've tried every suggestion I can find to get it working again - pairing it again, changing batteries, resetting the remote in question - none of which has worked.

That particular remote works fine on other boxes, while other working remotes that are fine on other boxes won't work with that Z Mini.

What else is there left for me to try before I attempt a factory reset? Is there any way that I can get into the box's settings without being able to navigate via a remote?

Thanks in advance

Hi - thanks for the suggestion ... went to try that again having unplugged it for a couple of days and it said it needed to perform a factory reset anyway.

Took a while to pair with the remote after the factory reset but worked eventually!