4k resolution problem

jmhall · April 26, 2026 at 1:53 PM

My provider has VOD content that is 3840 x 1920 and my formuler z11 pro max won't play any of them I have even tried external players like VLC, MX player with no luck. Anyone have any suggestions on how I can play these

Thanks

SAM · April 26, 2026 at 2:29 PM Official Post

All Formuler Boxes should play 4k content without any issues. What exactly is it, live Tv or Vod content? Do you get any error?

Did you refresh portal content and restarted the box once?

jmhall · April 26, 2026 at 6:07 PM

I am going to experiment as It may be an EA3C audio codec problem, it's VOD 3840x1920 resolution and plays no problem on my iPhone

Not an audio codec problem just a problem with the device not able to play this resolution

4k resolution problem

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