Reciever leuchtet ROT - Strom abziehen usw hilft nicht - Reciever shows always red light- power unplug doesn´t help

Hello Friends, is there a solution for this issue ?

if i plug on my Z7+ , it just shows the red light , no more reaction on the remote controller , unplug the power device and plug again etc doesn´t help

is there anything i can do ?

thx in front for you help

hello sam,

it´s the last update with factory reset. there are no plugs on it , just the reciever , lan and hdmi, tried it out without hdmi cable ..but still the same - if i plug on the power cable, it´s still just the red light, no picture on tv ,also tried another power cable ( i buyed more than 40 pieces of that )..nothing helps

also tried it out with the 10 min without power plug in ...is there a chance to do an hardware reset ?