Big problem of zapping and slowness to change channels

lenunz · July 31, 2018 at 9:28 PM

Hy,

After the last update, I have a big problem when I want to zap in classic mode, the system is very slow, the programs also open very slowly, after 40 to 50 seconds. By cons if I put myself in normal mode, it is a little better. I realized that this comes when the EPG are not yet displayed, but as soon as they finish loaded, in classic mode it's a real disaster. Why this big problem when before, it worked very well?

eliben22 · July 31, 2018 at 9:44 PM

Good morning,

I had the same problem. The solution I found is to uninstall My tv online from the market then restart the box and reinstall soft and it works

lenunz · July 31, 2018 at 10:11 PM

Sorry I did not understand. Uninstalled MOL?

Are you talking about My TV Online?

eliben22 · July 31, 2018 at 10:22 PM

Yes My tv online

lenunz · July 31, 2018 at 10:47 PM

Great, thank you very much for your help.

It works a lot better. I think then that the bug was probably due to the fact that the epg filled the memory of the box lorceque I was in classic mode and the reinstalled the application, the latter was reinstalled since the departure and suddenly, she has eliminated the previous bugs.

Thanks again.

eliben22 · July 31, 2018 at 10:55 PM

of nothing it's with pleasure

175n · August 1, 2018 at 2:35 AM Official Post

Quote from lenunz

Great, thank you very much for your help.

It works a lot better. I think then that the bug was probably due to the fact that the epg filled the memory of the box lorceque I was in classic mode and the reinstalled the application, the latter was reinstalled since the departure and suddenly, she has eliminated the previous bugs.

Thanks again.

Hello,

Next time this happens, can you try the following to see if it helps?

MOL > Settings > Clear EPG