Z8 5gz wifi issue

mariodolphins1010 · August 20, 2019 at 9:20 PM

my connection is excellent and the box is 12 feet away from the router.

I have a 300mbps speed with Bell

I can't get passed 140mbps when connected via 5gz.

My brother in law brought his buzztv3900 and I can reach 250 mbps.

What can i do to resolve this issue?

SAM · August 20, 2019 at 9:31 PM Official Post

Measured with? What says your router, connected how much with Z8? Box and router restarted?

mariodolphins1010 · August 20, 2019 at 10:09 PM

measured with speed test app. Upload gets to 230mbps.

Box and router restarted.

I didn't try hard wired.

mariodolphins1010 · August 21, 2019 at 3:26 PM

I restarted the router and the box again. max speed is 143. 5gz Connection is excellent! Plugged the buzztv3900 and i can get to 250mbps.

Im ready to troubleshoot this further. Please advise

SAM · August 21, 2019 at 7:32 PM Official Post

Don`t know what to advise except to give your box static ip in box and reserve the ip in router. If you use vpn, this could be the problem, because vpn swallow very much from speed.

I did 4 tests with few servers, results in picture.

mariodolphins1010 · August 21, 2019 at 8:38 PM

I would also like to add that I verified with my Bell Provided and my speed is actually over 500 mbps. I connected the Ethernet cable and got the speed to 640mpbs. Still trying to figure out why 5gz doesn't give that speed. I will try the static IP

mariodolphins1010 · August 22, 2019 at 3:12 PM

same issue on 5gz. Is the box defective?

SAM · August 22, 2019 at 5:43 PM Official Post

No, it`s not, if this would be defective then wifi would not work on Z8. Throughput depends also from router and the results from such speed apps are not always representative. Are you not able to watch iptv or stream video files because of lower shown speed?

mariodolphins1010 · August 23, 2019 at 5:54 PM

i can watch iptv fine but i find it disturbing that i can generate higher speeds with the Buzz TV using the same speed app and 5gz router connection.