(Scheduled) Recording error when stream has not started yet

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  • Hello folks

    I am having the following issue in MyTVOnline2:

    On some channels (e.g. PPV) there is no permanent stream and the feed will only start at a certain time. When I schedule a recording e.g. for 7:30am and the stream only starts at 7:31am, my Z8 will have a recording error and not record, instead of recording the black screen until the stream starts.

    Is there any way to change that?

  • The PPV channels do not have any EPG info. I just move to a future timeslot of the desired channel in the EPG menu, hit the record button and adjust the recording time manually by setting start and end time.

    For channels with a permanent stream/feed, there is no issue. But for channels where the stream feed only starts at a certain time, the recording will trigger an error when the recording is programmed to start but the stream is not on yet. It would make more sense to program the Z8 in a way it just records whatever is shown (if no stream feed yet it should just record the black screen) instead of stopping the whole recording.

  • Hello folks

    I am having the following issue in MyTVOnline2:

    On some channels (e.g. PPV) there is no permanent stream and the feed will only start at a certain time. When I schedule a recording e.g. for 7:30am and the stream only starts at 7:31am, my Z8 will have a recording error and not record, instead of recording the black screen until the stream starts.

    Is there any way to change that?

    The issue was patched in the latest BETA firmware.

    If you would like to test the BETA, please follow the instructions below:

    1. Open the Software Update app
    2. Press 0227 on the remote
    3. Download and install the available BETA software
    4. Test the issue again and let us know the result.

    Thanks,