Firmware 11.1.41 and MOL3 11.1.63 update for Formuler Z11 Series released.

Upgrade work but small complaints. All the channels that were defined in my personal groups have been lost. Group titles still there but all channels disappeared. Not a big deal but more a pain in the butt to have to sort through everything again and place back into the groups. The restore function really didn’t restore anything

Quote from SAM

Please turn off screensaver for now. Is well noted and will be tested roughly.

I turned off screensaver as directed because whilst watching vod, it kept reverting back to screensaver every minute or so. Now, however the Z11 is just turning off within a minute or so of starting to watch vod movie. This has only just started to happen today.

Why hasn't the resolution setting been fixed? Every time I restart my z11 the resolution and sound settings go back to default auto4k,on my z8 once i set the res to 1080p it will keep it at that after I reboot,on the z11 I have to configure the resolution and sound setting after every reboot

Quote from SAM

Tested the Screensaver and was able to reproduce screensaver interrupt when watching VOD. If disabled no issues.

The Bug was forwarded to Formuler.

Sorry to say but i recommend Factory reset.

This way:

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Thank you Sam, Watching Elton John concert and screensaver caused Z11 to shut down twice. So I've clicked on "Never" which I assume is what you mean by disabling it and so far all is good, thank you. Will try to avoid factory reset but have backup if it becomes necessary. Looking forward to next update 👏🙂

After the update I have some issues while watching VOD content (not tried series yet).

I suddenly stops playing, like paused, I have to stop en the resume the movie.

It happened more then 10 times during movies I watched over the weekend.

Anyone else got this sort of issues after the udpdate?

And can I install an older version manually?

Quote from ShadowFrys

After the update I have some issues while watching VOD content (not tried series yet).

I suddenly stops playing, like paused, I have to stop en the resume the movie.

It happened more then 10 times during movies I watched over the weekend.

Anyone else got this sort of issues after the udpdate?

And can I install an older version manually?

Pls. read reaction #45

It is the screensaver who put the Z11 in screensaver mode. You need to set the screensaver to "never".

This is already reported.

Quote from RonaldJan

Pls. read reaction #45

It is the screensaver who put the Z11 in screensaver mode. You need to set the screensaver to "never".

This is already reported.

Thanks. Will try this.

After the last update my EPG isn,t filled with information anymore.

Anyone else got issue after the udpdate?

My screensaver was already turned off, but still my series got paused yesterday evening. First it took about 19min, resumed serie, then less then 5min and even 1min. Very strange behaviour.

Quote from ShadowFrys

My screensaver was already turned off, but still my series got paused yesterday evening. First it took about 19min, resumed serie, then less then 5min and even 1min. Very strange behaviour.

If the problem occurs with you, do you see the circle spinning on the screen? That mean the symbol for loading/buffering content? If so then I have the same problem as your currently. One of the reasons I have now chosen to test with VLC as a VOD/movies playback medium. As a 2nd cause, the content provider could still be the problem perhaps.

I finaly have some good news,i switched my Z11pm from MAC to XC, i reinstalled it as my Z10 pro worked perfect on XC connection and to my surprise EPG under guide button is now fully loading up,on my Z11 as well.

I havent tested all the other features like VOD and series,and i am waiting for the automatic epg updating to work.

Does anyone have a suggestion for the right settings for automatic epg update (in the past i tried several,but none worked on MAC connection)?

Quote from EvilD

If the problem occurs with you, do you see the circle spinning on the screen? That mean the symbol for loading/buffering content? If so then I have the same problem as your currently. One of the reasons I have now chosen to test with VLC as a VOD/movies playback medium. As a 2nd cause, the content provider could still be the problem perhaps.

No circle spinning, just like it's freezed. I stop it and the resume.
I also use this IPTV provider on my iPhone with a different app and it just works fine.

Never had any issues before with my Z10 Max Pro or with the Z11 Max Pro with the older firmware version.........

I just tested with VLC player: have the same problem. Then tested with WiFi instead of wired: again the same problem. With me it seems to occur only during VOD and Series and not during live TV viewing. I also have a Formuler Z Alpha on which I have not had the problem for now.

would it be possible to come back with the old video player which was much clearer and also for the vod search, before we put 3 letters and it found the film now you have to confirm to display the films thank you

Quote from ShadowFrys

No circle spinning, just like it's freezed. I stop it and the resume.
I also use this IPTV provider on my iPhone with a different app and it just works fine.

Never had any issues before with my Z10 Max Pro or with the Z11 Max Pro with the older firmware version.........

Did another test with the Smarter IPTV Pro app on the Z11. No issues watching VOD or Series. So it definitely is the MOL3 app (update) which causes the problem. Please apply bug fix or allow older MOL3 firmware installation.

Hello,

I have a formuler Z11 pro Max mytvonline 3

When i put the epg offset time on -01:00 our then a have on de most channels the notification “no information”.

Update epg doesnt help

Its not a provider issue because the epg offset option is working well on the smarters app on my ipad.

What is the problem and how can i fix it?

Thanks.

Quote from SAM

Did try to reproduce your issue. Sorry, but all changes (Resolution and Audio Settings) stay like set for power off or even after power cut (30sek).

Please do Factory reset.

Favorites should be restored like other MOL3 settings too. After successful Backup start instantly with restore to recheck your saved Backup file. The USB Stick where you save the file should not changed, deleted or formatted later otherwise is the file gone.

it's a pain but I did a hard reset but still not saving resolution/sound settings,set resolution to 1080p from the default auto4k and rebooted and it was back at auto4k,this couldn't be a hardware issue?

Quote from Staff

The screensaver issue is fixed with MOL3 11.1.41 update. Regarding the box turn it off, does the box completely gets shut down with the red LED showing in the front? or just MOL3 gets turned off? Please upload a video file here: https://streamable.com/ > Upload file > Copy link > Paste the link with your reply.

Also, send logs right after the both issues reappear following the next instructions: How to send logs

Sorry I'm away from home over the holidays. Turning off screensaver cured the problem for me and as screensaver is not crucial I'm happy as things are. Thank you.

Quote from Staff

Go to Content Manager > Content sources > check which portal type is your currently registered portal : XC, Stalker, M3U

If you have stalker portal and the current program shows "no information", we are aware of this and improvement is being worked on.

If it's XC, post a screenshot here and open a conversation with me

Thx i have a stalker portal.

Quote from Moeljaan

Thx i have a stalker portal.

JUST SWITCH TO XC CONNECTION,IT WORKED FOR ME, I NOW HAVE FULL EPG AND AUTOMATIC EPG UPDATE WORKS AS WELL.

bEFORE I WAS ON STALKER TOO,XC MUCH TO BE PREFFERED

Hi,

I have a problem with tv channels.

Am on stalker portal by the way.

When am in a group and zap to another channel it takes ages(like 3 min) till the channel appears.

1. Is this already an issue that is known

My provider has done a reset on the mac and it helped for like 5 minutes.

Ive done a factory reset and this also didn’t help.

I find it very anoying because this is new and was not happening with the firmware before this one.

Please can somebody help me.

Quote from Maxbro1211

Hi,

I have a problem with tv channels.

Am on stalker portal by the way.

When am in a group and zap to another channel it takes ages(like 3 min) till the channel appears.

1. Is this already an issue that is known

My provider has done a reset on the mac and it helped for like 5 minutes.

Ive done a factory reset and this also didn’t help.

I find it very anoying because this is new and was not happening with the firmware before this one.

Please can somebody help me.

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Did you test this provider on another device like ipad? On the smarters app for example.

Quote from Maxbro1211

Hi,

I have a problem with tv channels.

Am on stalker portal by the way.

When am in a group and zap to another channel it takes ages(like 3 min) till the channel appears.

1. Is this already an issue that is known

My provider has done a reset on the mac and it helped for like 5 minutes.

Ive done a factory reset and this also didn’t help.

I find it very anoying because this is new and was not happening with the firmware before this one.

Please can somebody help me.

Display More

Hi,you state that you have a delay issue in channel changing.

Does the same delay occur when you use channel history,in which you can quickly switch between channels?

As the MAC reset by your provider did not work i would advice you to ask for a XC connection.

Hi,

Henk I’ve tested in history list and its also happening no differents.

Humaxima i have another gtv box with same mac stalker portal and with this box i have no delay on the channels.

Quote from henkie

JUST SWITCH TO XC CONNECTION,IT WORKED FOR ME, I NOW HAVE FULL EPG AND AUTOMATIC EPG UPDATE WORKS AS WELL.

bEFORE I WAS ON STALKER TOO,XC MUCH TO BE PREFFERED

Hello Henkie,

How do i switch to XC connection, or must this be done by the provider? thx in advance!

Just text your provider and ask him for XC credentials, i.e. URL,username and password,and fill these data in in content manager,content sources (add Portal), do not forget to click on login required!

Quote from henkie

JUST SWITCH TO XC CONNECTION,IT WORKED FOR ME, I NOW HAVE FULL EPG AND AUTOMATIC EPG UPDATE WORKS AS WELL.

bEFORE I WAS ON STALKER TOO,XC MUCH TO BE PREFFERED

I was from the beginning on XC, and has the problem with the channel information (no information)
I still need the workaround, set time zone to GMT 00:00 and date/time manualy to the correct time and in portal EPG to none (0).
For me this is the only way to have the correct EPG Guide and channel informatioin.

Wish every body a Merry Everything and aHappy Always

Jump forward on timeshift not working properly. After one jump forward it usually refuses to move on forwards anymore. Also getting buffering (or at least spinning blue circle) and not returning to playing. Finally half way through the program it froze completely and nothing, including stop, pause, jump forwards, jump back or play worked. Gave up and went to sleep 🥱😪

Is it possible to save the sort at VOD and Series?

I want sorting on recently added but have to do it every time when I go to VOD or Series.