Problem Z11 Pro recording few seconds or minute randomly

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  • I scheduled few series for recording with my Z11 pro and it record fine but randomly for one or fews it doesn't record all the hour. The recording time is between 0 and 2 minutes only and others series are ok with the right recording time. I can see in the notifications than series recorded with only few minutes has a "remark 6" at the end of the notification. Where I can find the meaning of this remark? Does someone has an idea why it stop recording after few minutes?

    I also have a Z10 pro and the Z10 (with MOTV2) doesn't has this issue, only the Z11 (with MOTV3).

    Also the TV guide display 7 days with my Z10 but only 2 days with my Z11

    Thanks in advance

  • I have seen this same behaviour on my Z11 Pro with MOTV3. I'm doing some testing but it appears to happen when two recordings are back to back. i.e. channel 1 from 1:00-1:30 then channel 2 from 1:30-2:00. The second recording ends early with 'Remarks:(6). The first recording ends as scheduled but with a 'Remarks:(2)'. I don't see and 'Remarks' on other notifications when things work normally. I'd love to know the meaning of the remarks also.

  • What happens is that at the end of first recording a messagebox appears that says that the box is going in standby mode. And without any interference of any user this will execute. The second recording is then sometimes starting at the same time. I’ve reported this issue included with video-prove somewhere begin this year, devs are working on it?

  • The problem still there. Schedule 2 shows on the same channel back to back (8:00 to 9:00 and 9:00 to 10:00).

    The Z11 is in standby mode. At the first scheduled hour, Z11 turn on and record, but at the second hour (for the second show) it record 1 minute (with REMARK 6) and turn back Z11 in standby mode.

    Probably as the Z11 was in standby mode it want to return in standby mode even if it record the second show (second hour).

    Thanks