Hi Sam, I have a problem with my GTV. When I set my time to record a program, it shows the data has been recorded, but when I play it, there is no video or sound. When I just select the record (red button) and record a program it plays fine. Have I set something wrong, as I cannot sort this one out. Many thanks as always J
GTV Playback Recording Problem
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- Solved
- GTV
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Jetson -
November 3, 2023 at 2:23 PM
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- Official Post
Hi,
did you install latest OS , FW and SW? if not please do it first.
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Hi Sam and thanks always for responding so quickly. Yes my system is all up to date with the latest FW and SW. Also, I just noticed that when I use my Z10 Pro Max, I am getting the same result. It records and plays back with no problem when I just use the remote on the screen channel selection, but when I go forward to set a recording later or in the morning, it records and it is showing the data amount, but it will not show video or sound whend I try to play back. Its a head scratcher for sure. J
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- Official Post
I assume you are using standby to turn off the box after you set scheduled recording? Please try and change to "power off method".
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Hi again Sam, you're the Best!! It worked many thanks. It is really slow to load the video now but it does play when it loads and the pause and play works well once it starts to play, just slow getting it started.
Any ideas how to speed up the recovery play process. Please accept my thanks again. Dont know what we would do without you folks helping us all the time, Cheers J
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- Official Post
Great it works

It is really slow to load the video now but it does play when it loads and the pause and play works well once it starts to play, just slow getting it started.
Delete MOL2 cache and restart the box once again.
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Hi Sam, you are brilliant!! All fixed and working perfect!! Thank you again so much.
My compliments to you and the Formuler Team. Cheers J
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- Official Post
Great, thx for feedback.
