Severe buffering

We asking all new users to read the articles below, before creating their first posting or thread.

  • 4. Instruction Articles

      • Please note, in this forum are only English threads and postings allowed, without any exception!

      Please follow the forum rules, thank you for your understanding.

1st Official Post

    We have a Z11. Bought it a few weeks ago to replace Buzz TV. We live rural and our internet speed is 22mbps. Most of the channels our IPTV provider gave us are 4K. Over 75% of the channels buffer, some so bad you can't even watch. Just the circle of death as my grandson calls it. Nothing else is using bandwidth when we watch tv.

    Wondering if the Z11 is just too fast for our internet speed. Or is is the 4k channels.

    Buzz Tv worked fine for 2 years. We bought the Z11 thinking a better box might be good.

    Any ideas would be great.

    Thanks Dave

    • Official Post

    Most named 4k channels from many providers are fake 4K. In most cases are such channels only FHD. This can be tested with pressing Info button and check on the video resolution. Real 4K have always 3840*

    22Mbit are low but not a disaster, HD should work, FHD at limit and real 4K would Buffer like crazy. Have tested my Z11 with HD Channels in Holidays and other Country`s with even 10 Mbit and it worked fine with SD and HD. If stable Network, ISP and good Server there is very much possible.

    Try to change buffer to other value, should help little bit.

    MOL3 Menu -> settings -> Player Options -> Buffer time -> to "Long" (Setting "Long" is always recommended for low Network speed). Exit MOL3 and go to menu, tap twice on Home menu and in next window close all active apps. When done, start MOL3 again and test if it`s better.

    Improvement can also be done on network side if you use cloudflare DNS server (if possible then always on router side otherwise set in box), helps little bit in faster DNS respond.