new opensubtitles v i p membership payment scheme

We asking all new users to read the articles below, before creating their first posting or thread.

  • 4. Instruction Articles

      • Please note, in this forum are only English threads and postings allowed, without any exception!

      Please follow the forum rules, thank you for your understanding.

1st Official Post

    hi all,

    i have paid to become a v i p member for access to opensubtitles.org

    after my application and payment were confirmed i was given instructions to change my log in details to a new account with os.org online......did this ok.

    i was then instructed to use these same details to sign up and and sign in to os.org on my z8 box.

    i signed out and disregarded my existing sign in details and signed up with the new details which were not accepted........error message ....wrong details.

    i double checked the details which exactly matched os.org account.

    out of curiosity i tried again with my old/previous details with success ......... but, of course, this was of no use because when searching for subtitles the message '' become a v i p member '' comes up on screen and search goes no further.

    i contacted os.org support team explaining the issue and after several email exchanges they were sorry, but they could not offer any further help as all was in order with my account and payment with them.

    they suggested that the issue was with the z8 box and to contact any help/support at formuler.

    they also offered a refund but declined, as i wish to try and find a solution, as being elderly with hearing problems, having full access to subtitles is an essential part of enjoying the fantastic selection of movies and tv shows available on the superb z8 pro box.

    any help please.

    thanks

    chorizo

    • Official Post

    The fix for Z8 and z10 Series will follow and should come with next update for this boxes. No date known yet.

    Hello Administrators,

    I have been waiting patiently for 4 months now.

    At least let us know if there will be an update in a foreseeable future.

    Otherwise I will buy a new box to solve the problem.

    It doesn't make sense for me to wait for something that never comes.

    Quote from carldall

    Hello Administrators,

    I have been waiting patiently for 4 months now.

    At least let us know if there will be an update in a foreseeable future.

    Otherwise I will buy a new box to solve the problem.

    It doesn't make sense for me to wait for something that never comes.

    You might have to take in consideration that the z8 is coming increasingly to its end of livespan and subsequent support.

    I n a previous post SAM explained that the actual lifecycle of the Z11 is 4 -5 years,it might be a:smiling_face: good investment to buy a Z11 or z mini now ,irrespective of the "subtitles" issues.