I recently purchased a used Formuler Z10. When I go to enter the portal URl it doesn't show up. Instead, it brings me to a screen where I can see 5 different servers. I can change the name of the server but There is no place to enter the URL. I tried to delete the different server in order to add the new portal but there is no delete function and there is no add new portal function. I re-initialized the unit to factory default to no avail. I did this using the reset in the back of the unit and I also did this using the setting function but there is nothing I can do. It won't give me the option to enter the portal URL and/or to delete those servers. I search the different functions in the unit, but I couldn't find any solution. Even my IPTV supplier is at a loss on this one. Can anyone help me, please?
Server problem
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- Miscellaneous
- Z 10
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Denis -
July 4, 2024 at 1:56 AM
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I recently purchased a used Formuler Z10. When I go to enter the portal URl it doesn't show up. Instead, it brings me to a screen where I can see 5 different servers. I can change the name of the server but There is no place to enter the URL. I tried to delete the different server in order to add the new portal but there is no delete function and there is no add new portal function. I re-initialized the unit to factory default to no avail. I did this using the reset in the back of the unit and I also did this using the setting function but there is nothing I can do. It won't give me the option to enter the portal URL and/or to delete those servers. I search the different functions in the unit, but I couldn't find any solution. Even my IPTV supplier is at a loss on this one. Can anyone help me, please?
Hi,
Your device may have been pre-installed with a customized configuration by your service provider, which may not allow you to add a new portal. Please follow the next instructions to check if your device is pre-installed.
Z11 & Z10 Series :
I. Navigate to the System info app on the Quick Settings row on the main menu
II. Check if the "Check for configuration update" option is visible under “Build Date”. -
Go to home menu -> system info -> if block installed, you should see menu entry "Check for configuration update"-> Highlight the configuration line, then press 0 (Zero) -x10 times -> It will factory reset and unblock the entire device.
