Hello,
I have a problem on Z11 Pro Max. When I switch on the box, there is no display on my TV until I unplug and plug again the hdmi cable.
How can I fix the problem please?
Thank you.
Nick
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Hello,
I have a problem on Z11 Pro Max. When I switch on the box, there is no display on my TV until I unplug and plug again the hdmi cable.
How can I fix the problem please?
Thank you.
Nick
What HDMI port do you unplug and plug again,box or tv?
Did you test other HDMI cable and other HDMI tv port,or other tv?
I also have this problem sporadically only Z11 not on the Zmini or Z10
I unplug HDMI port on the box. I tried another port on TV but same issue. The problem is coming from the box.
I tried also with another cable.
If you are sure problem is coming from the box,and you are still within the regular 2 year warranty limit,send it back and ask for replacement.
Thank you for your reply. Ok I will ask for a replacement
First check what you set as HDCP, 1.4 or 2.2. Change this setting and test again.
In the Formuler Android settings check the Display settings and make sure the Output resolution is set to something appropriate like "AUTO" to see if it make a difference.
Also could you share the Brand and model number of your TV?
tcl 55t8b
Same problem with Z11 Pro Max. Changed the cable, HDMI mode to no avail.
And got this message when trying to enable Wake/Sleep Formuler when TV power on/off.
It was working fine until the latest update.
Same problem with Z11 Pro Max. Changed the cable, HDMI mode to no avail.
And got this message when trying to enable Wake/Sleep Formuler when TV power on/off.It was working fine until the latest update
Also getting this same message, only bought the box yesterday. I’ve had to set the power to standby for now, it’s not ideal but it’s working.
Was this working ok prior to the update then?
Still have 30days to return so not sure what to do at the minute.
Any fixes for this hdmi issue?
I also notice as soon as z11 shows on startup. The screen glitches for a split second. I have done a factory reset. Very frustrating. Top dollar for headaches. It's not fun anymore
Do you use with the Box original cable or some other?
I have used different HDMI cables, both 2.0 and 2.1 in different lengths, with other boxes (Linux) no problem, never had a problem with the Z mini