I get the red "refresh contents" alert 10+ times a day!

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  • I am sure this is because my provider is sending new things to the portal numerous times throughout the day, but it is incredibly annoying.

    MOL3 VOD playback is always very smooth for me, so I know that as soon as my stream begins to experience significant stuttering/buffering that I have to exit playback and go click the red refresh contents button, then return to content and playback is perfect again.

    We have the ability to schedule the auto-refresh already. having to do so all through the day to maintain smooth playback completely defeats the purpose of the auto-refresh schedule.

    Is is possible to disable/request this process, and refresh everything all at once at the scheduled automatic time?

  • I am sure this is because my provider is sending new things to the portal numerous times throughout the day, but it is incredibly annoying.

    MOL3 VOD playback is always very smooth for me, so I know that as soon as my stream begins to experience significant stuttering/buffering that I have to exit playback and go click the red refresh contents button, then return to content and playback is perfect again.

    We have the ability to schedule the auto-refresh already. having to do so all through the day to maintain smooth playback completely defeats the purpose of the auto-refresh schedule.

    Yes , you are right. The constant content changes can also produce issues. Big players do it in the time when all people sleep.

    Is is possible to disable/request this process, and refresh everything all at once at the scheduled automatic time?

    There is already scheduled automatic timer that can be set in Content Manager to do it automatically, but only one time per day. If provider change it per day very often, then you have to use manually refresher.

  • Yes , you are right. The constant content changes can also produce issues. Big players do it in the time when all people sleep.

    There is already scheduled automatic timer that can be set in Content Manager to do it automatically, but only one time per day. If provider change it per day very often, then you have to use manually refresher.

    Thank you for the response Sam, that is what I was afraid you would tell me. I believe that my provider utilizes AI for the importing of content, so it is largely automated. I am just one of many subs, but perhaps I could help them to understand the frustration and see about a once a day import. This is the only OTT/IPTV device I have ever used, so I am not certain if the user experience would be the same on another device or not.

    I don't imagine MOL3 could even be coded to receive and delay all new updates until the scheduled refresh in order to prevent this. So many things I wish I could control :disappointed_face:.

    When I first became involved in this device, I didn't realize how NEW MOL3, Z Mini, etc was still. I know it will take time. I wrote a very long and detailed list in the Z11/Mini MOL3 suggestion thread, if you can get through all of it, I'd love to hear your opinions.


    Thanks Sam :victory_hand:

  • Thank you for the response Sam, that is what I was afraid you would tell me. I believe that my provider utilizes AI for the importing of content, so it is largely automated. I am just one of many subs, but perhaps I could help them to understand the frustration and see about a once a day import. This is the only OTT/IPTV device I have ever used, so I am not certain if the user experience would be the same on another device or not.

    I don't imagine MOL3 could even be coded to receive and delay all new updates until the scheduled refresh in order to prevent this. So many things I wish I could control :disappointed_face:.

    When I first became involved in this device, I didn't realize how NEW MOL3, Z Mini, etc was still. I know it will take time. I wrote a very long and detailed list in the Z11/Mini MOL3 suggestion thread, if you can get through all of it, I'd love to hear your opinions.


    Thanks Sam :victory_hand:

    Big downside of only one refresh a day is that stuff gets online on different times everyday. So if you know that a new episode of a series you watch will come out today. But the provider have already refreshed the list when the episode is ripped online, you wont get it until next update the day after.

  • Thank you for the response Sam, that is what I was afraid you would tell me. I believe that my provider utilizes AI for the importing of content, so it is largely automated. I am just one of many subs, but perhaps I could help them to understand the frustration and see about a once a day import. This is the only OTT/IPTV device I have ever used, so I am not certain if the user experience would be the same on another device or not.

    I don't imagine MOL3 could even be coded to receive and delay all new updates until the scheduled refresh in order to prevent this. So many things I wish I could control :disappointed_face:.

    When I first became involved in this device, I didn't realize how NEW MOL3, Z Mini, etc was still. I know it will take time. I wrote a very long and detailed list in the Z11/Mini MOL3 suggestion thread, if you can get through all of it, I'd love to hear your opinions.


    Thanks Sam :victory_hand:

    Hi,dont expect SAM to go trough all the _usefull_ suggestions you made in the "Features request...."thread,suggestions are intended for the developers,to look at,and prioritize for future implementation,SAM is already consumed with his own tasks at hand:winking_face: