HI, Does anyone have to keep refreshing their Z10 Pro ? I use mine on WI-FI but box will keep losing internet connection even though I have a strong signal. I have moved it closer to router but still does same thing. If I am watching a movie or TV series it won't work until I do a refresh for Tv channels. I also have to do a refresh going from movies back to TV channels. I have done a reboot but hasn't corrected the issue.
Loss of internet connection
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- MYTVOnline2
- Z10 Pro
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Trooper133 -
May 21, 2025 at 11:27 PM
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- Official Post
Does Youtube still work after the movie or TV series has stopped working?
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Yes my Youtube still works. I have also done a reboot, but still have same issue.
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- Official Post
If youtube still works, the internet on your Formuler is doing fine.
Make sure you're not using the same IPTV account on a different device at the same time.
If the problem persists reach out to your IPTV service provider.
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I have talked to my IPTV provider, they have no idea what problem is. It is very frustrating having to refresh TV box constantly ..
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- Official Post
Try to use a VPN to see if the results are different.
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Happened to me last week several times on my Z11. Ran for 4 months without problems. Haven’t changed the location of router or z11 but all of a sudden get the message “lost wifi connection”. Checked all my other devices, internet/wifi just working fine. Reboot Z11, 3 minutes later same message. After that it didn’t happen again (so far).
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Happened to me last week several times on my Z11. Ran for 4 months without problems. Haven’t changed the location of router or z11 but all of a sudden get the message “lost wifi connection”. Checked all my other devices, internet/wifi just working fine. Reboot Z11, 3 minutes later same message. After that it didn’t happen again (so far).
Can be everything.
Neighbors whos on same wifi channel etc.
Power off router for 5 minutes.
Then power on.
Wait 5 min so router is online
On z11 go to ethernet settings.
Click on dhcp with "ok" button.
Click on back button
Hold on/off button on remote and then restart my friend.