VOD recommendations not working

Quote from vodenthusiast

Hi everyone !

Everything runs smoothly in my MOL3 except for 1 small issue, I thought I would try my luck here with you guy's. Sorry if the problem has already been posted/solved, but I could not find it.

In the VOD section, when in a movie description, I get proposed recommendations. If I select one, instead of going into the recommended movie description, I end up on the search page displaying a not found message. Same happens for all recommended movies, same goes also for the series.

Search works normally though.

Any idea on what's failing here ?

Many thanks in advance.

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I have 4 providers. So i have a big movie collection.

And if i go to recommend section, i can click on movie and it search on all my 4 providers.

If mol3 finds the movie i can play it on my z12.

So also on z11.

Did you search normally too that movie also as test?

If it won't find it, then also your provider hasn't that movie in his database.

Quote from vodenthusiast

Hi,

Thanks for your reply ! I have only one provider on my Z11, and each movie proposed in suggestion is found without any difficulty in normal search. The issues only happens when trying to open a movie/serie from the recommendation list...

I see, thank you.

Will test it today again. How are you connected? With mac id or xc api (url, username and password)