Hi all, currently have a formuler Z12 ultra and also the Z11 Pro Max BT1 .
When using Nord VPN on the Z12, it connects fine but when you disconnect the Nord app says you have disconnected but the padlock symbol remains - you then can’t connect to the internet . I then have to go to apps find Nord and force close /stop the app and then everything is fine .
The Z11 with the same Nord account is perfect . Anyone recommend a solution? I have done a factory reset , also made sure to use Nord from the formuler App Store.
Nord Vpn not disconnecting
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- Apps
- Z12 Ultra
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Lance762 -
February 23, 2026 at 9:14 PM
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- Official Post
Download the updated version from Nord VPN Website, deinstall the old from box and sideload the new one. Test again after reboot.
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In settings turn on automatic protocol and turn off post quantum encryption.
Automatic connect to all networks ON?
If it won't connect check internet connection and or do factory reset.
Om my z11 and z12 mo problems at all.
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I also have z12 ultra and Nord vpn,i use TCL (openVPN) and have no problems connecting or dis connecting.
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I also have z12 ultra and Nord vpn,i use TCL (openVPN) and have no problems connecting or dis connecting.
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Can you tell me what Nord app firmware you are using.
App vs 8.31.2-tv.
There is nothing "'fancy" about TCP (openVPN) protocol,i consulted nord directly ,because i also had periods ,when checking the Nord app that i was unprotected,with open VPN protocol this issue was solved.
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I use wireguard the connection is more faster and the box works so smuth
