MAC address Problemas - MyTVOnline

cado79 · February 11, 2019 at 1:18 AM

Hi,

i have a formuler z7+ and i have a iptv provider who works with portal mac address but unfortunly the service didnt work at this box and we dont know why.

theres some friends who have the same box and the same service and works fine.

i bough another one to tries and the error message was the same.

its possible the bouth boxes are with problems?

i tried in another lan service (my parents house) and the message is the same.

I give to them (iptv provider) the full mac address who apears at the butum at right at mytvonline app.

maybe you can help with this or someone had the same problem.

thanks

BEst regards.

Ricardo Freire

NyteRazor · February 11, 2019 at 1:34 AM

You should see two numbers: MAC and ID.

Give your IPTV provider the ID but give 00:1A... instead of 00:1E...

seanns32 · February 11, 2019 at 1:51 AM

Just to add, the MAC number you want to provide should be on the bottom of the physical box

SAM · February 11, 2019 at 7:47 AM Official Post

ID for provider.

Islander · February 11, 2019 at 3:39 PM

It's possible the mac has already been added in the providers system by someone else. This happens quite a bit and is simple to solve for stbemu or the buzztv boxes because they have the ability to change mac addresses. MOL(2) doesn't have this feature so you're at the mercy of the provider. I have asked the Formuler guys to think about this feature a few times but they say they will not add it for some reason. Ask your provider to search for the mac in their system to see if it's already there.

Lucky13 · February 11, 2019 at 6:53 PM

Ask provider to change your mac.

From 00:1E....to 00:1A:79....

cado79 · February 12, 2019 at 10:37 AM

Thanks guys.

It was my mistake. in fact, the Mac is the ID in mytvonline and I didn't know that.

Thanks to all of you for this help.