new formuler z7+ iptvonline i get only : your account id blocked or expired

koster68 · February 15, 2019 at 8:05 PM

i buy a new formuler z7+ and come from a mag256, my provider change my old mac adres to the new mac adres, but in mytvonline i only get your account is blocked or expired

the mac adres is correct, url is also correct, my providers says to me he see my online in his admin, and he gives me a screenshot, on that screenshot i see my box is online, but i will still get the message your account is blocked or expired ??.

i try some new test account of other providers, but they also give the same message: your account is blocked or expired??

doing a factory reset, and all update without the result that i want?..

is there something i can do wrong??

silay · February 15, 2019 at 8:53 PM

Validate your Mac ID is correct

koster68 · February 15, 2019 at 9:06 PM

yez mac adress is 100% correct, i have seen the screenshot of my provider and i also see my box is online with that macadress

SAM · February 16, 2019 at 9:29 PM Official Post

How beginns your ID on provider side, post just the first 4nb.?

dreamshare · February 24, 2019 at 10:12 AM

I think it is confusing for some people.

In the Formuler you see ID and Macadres.

But you must give the ID from the Formuler to the provider

ID = starts with 00:1a:79:xx:xx:xx

Macadres = 00:1e: xx : xx : xx but this one is NOT what you must give to the provider.

I really don't no why Formuler uses this?

Also the provider had to now that macadresses start with 00:1a etc

Newfee · February 25, 2019 at 9:44 PM

Why is this confusing? Your provider will ask for a Mac address starting with 00:1A:79 so that's all you have to look for in MOL or even on the packaging. If you give them the wrong Mac they will tell you as they can only enter one Mac format in their system.

sharkie77 · October 13, 2019 at 4:03 AM

Hey Im having this problem

badboynads · March 13, 2021 at 2:37 PM

Any fix for this

Sufiasif · March 13, 2021 at 5:05 PM

I have the same issue I've started to use stbemu pro something wrong with my TV online for time being

Sufiasif · March 13, 2021 at 6:12 PM

Any fix for the issue yet

SAM · March 13, 2021 at 8:15 PM Official Post

There is no fix needed for this!

1. your account id blocked or expired = Contact your provider and ask what happen.

How to use MAC/ID portal, Xtreme Codes Api (XC) and M3U Url on Formuler Boxes.

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