Z8 MOL2 Startup problems after new software release

Stefankga · July 30, 2019 at 9:04 PM

After the last software update my Z8 box has a startup problem on MOL2.

First the picture is just black för up to 10sec, and then the picture comes. There is also no sound on the channels. Everytime now i have to restart the box to get the sound on my channels. Even if i restart the box...it takes up to 10 sec before i get a picture, but now i have sound immediately.

This was no problem before last software update.

Anyone else having same or similar problems?

175n · July 31, 2019 at 5:31 AM Official Post

Quote from Stefankga

First the picture is just black för up to 10sec, and then the picture comes.

Black screen after cold-starting MOL2 is a known issue and will be patched in a hotfix soon.

Not sure about the sound issue. Maybe ask your provider about it and test the same service with a different app or device to see if there is a sound issue.

Stefankga · July 31, 2019 at 8:41 AM

Ok...but still everything happend direct after i did the software update last week.

Before that everything was fine.

If i use Smartiptv-app downloaded in my tv it works fine....

175n · July 31, 2019 at 9:29 AM Official Post

Quote from Stefankga

Ok...but still everything happend direct after i did the software update last week.

Before that everything was fine.

If i use Smartiptv-app downloaded in my tv it works fine....

Open a support ticket at https://support.formuler.tv for the sound issue

Den123 · July 31, 2019 at 4:32 PM

same problem here

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