My Z8 developed a worrying fault yesterday. Although it was on with solid green light, the Z8 was not being recognised as a source by my television. I eventually discovered that my Formuler USB DVB-T/T2 tuner, purchased in January was extremely (very) hot and was the cause of the problem. Amazon were kind enough to refund the purchase price on warranty so I could buy a replacement. However, on reflection, I am reluctant to buy another because I believe the fault could have permanently bricked my Z8. Has anyone else experienced this serious problem? Does Formuler know about this unsafe overheating failure? And finally, any recommendations for a more reliable alternative please ?
Faulty Formuler DVB-T/T2 Tuner
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jstvj -
July 17, 2020 at 9:20 AM -
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Just inspected the USB tuner again and it has a hole burnt through to the outer casing.
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- Official Post
Hello,
in this case please open support ticket at https://support.formuler.tv and provide detailed issue description. Thank You.
Btw. Such optional USB Tuner, no matter if Formuler or other Manufacturer, they overheat almost all, but burn is first time i hear. I use two of them since beginning, they get hot like many other devices too but did never burn. Maybe you got some very sensitive or faulty USB TV Tuner.
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Hello,
in this case please open support ticket at https://support.formuler.tv and provide detailed issue description. Thank You.
Btw. Such optional USB Tuner, no matter if Formuler or other Manufacturer, they overheat almost all, but burn is first time i hear. I use two of them since beginning, they get hot like many other devices too but did never burn. Maybe you got some very sensitive or faulty USB TV Tuner.
Thank you for your reply Sam. As said I did receive a full refund via Amazon but I shall comply and open a support ticket. FYI I attached photographs of the damaged USB tuner.
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- Official Post
Thank you for reporting, such infos are important for the manufacturer.
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What make was the usb stick
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What make was the usb stick
Formuler