All streaming failing

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1st Official Post

    My GTV has been working great since I got it a couple months ago. This morning I can't stream a single thing. Every app that I try, MyTV, Plex, HBO,YouTubeTV everything fails with various streaming errors.

    I've rebooted,unplugged the power, removed Wi-Fi settings and reapplied, nothing works.

    No it's not an issue with my wifi or internet, every other device in the house works fine. Definitely a problem with the GTV box.

    Anyone run I to this issue? I'm really hoping a factory reset isn't the fix. That's going to be a massive pain in the a$$.

    Thanks in advance

    I should also add that it's 100% a problem with the actual streaming of video. Every app, I can login to, see the guides, what's playing, etc. Select the channel or movie and as it tries to start playing is when it fails with video errors.

    • Official Post

    Maybe one of your installed apps is behaving badly in the background.

    Clear all recent apps from the background. Double-press the HOME button on your remote and then press the red button to clear all recent apps.

    Reboot the device. Press and hold the STB power key on the remote. Select "Restart" option.

    Open the official Youtube app that you installed from the Play Store. Try to play a video

    If that doesn't work, work backwards and one by one, start uninstalling the most recently installed apps on your device to find which one is causing the problem.

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