MOL2 immediately crashes after I open

We asking all new users to read the articles below, before creating their first posting or thread.

  • 4. Instruction Articles

      • Please note, in this forum are only English threads and postings allowed, without any exception!

      Please follow the forum rules, thank you for your understanding.

1st Official Post

    Starting this morning, MOL2 crashes every time after playing 1/2 sec of a stream. I re-booted, force stopped all other apps including MOL2 and no change. It does connect to the service provider. App crashes after playing a channel for 1/2 sec or less. I went back to the factory installed version and no change. Now I am unable to update MOL2 and I constantly get IPTV download error - see attached screenshot. Any guidance will be appreciated.

    Tivimate works fine with no issues.

    Very interesting, Bilstax. Thanks a bunch for your guidance. When I opened Google Store -> Profile, the app list doesnt show MOL2. weird. May be it is because it is pre-installed in GTV and Google Store is not aware of it. So, there were no options to deinstall. I searched for MOL2 and then installed it. May be I now have 2 copies of MOL2 in GTV. will check and see if I am making any progress.

    Thanks Bilstax. Factory Reset is the last resort. MOL2 in Google store seems to be a "different app" but with the same logo. When I opened the app, it asked for a login and password but not a portal URL. Didnt know what to do with it. Now I have 2 diff MOL2 apps on the Home screen.

    Overall, developers (both HW and SW) should know that "less is more". Users prefer simplicity and rock solid stability to bells and whistles and a massive feature set. I use may be 20% of the features of GTV and Tivimate. I am willing to pay 3x for the hardware and 3x/month for an IPTV service for simplicity and stability. May be I am not a typical customer - I have been involved in computer design (both HW and SW) for 46 years now.

    The best IPTV experience (except for the ability to record) for me has been using the TVID Pro app on my iPad. Simple, solid, and delivers great entertainment.

    For recording and time shifted watching, I'll stick with Tivimate app.

    • Official Post

    Please reproduce the two issues and send your logs to the developers for analysis.

    How to send logs:

    Reproduce issue 1. MYTVOnline issue

    Reproduce issue 2. Software update issue
    Do not reboot the device

    Android Settings > Device Prefs. > About > Report a Problem > write down the Tracking# > Click "Send Logs"

    Share the tracking# here.

    Recording a video of the problem will also help with the debugging process.

    You can upload videos to streamable.com and post the video URL

    Unsolicited PMs for support will be ignored.

    Duplicate support requests to the forums and helpdesk will be ignored.

    Code
    Hi. I have a problem with timeshift on eurosport 1 and 2. When I select a program back in time I want to watch and hit the button,nothing happens for a few seconds then it backs out and stands on the mytvonline2 symbol in the meny. All other channels work.

    Edited 2 times, last by bumse (January 7, 2022 at 5:35 PM).