Schedule Recording Not Working Z10 Pro Max

I just purchase the Formuler Z10 Pro max .

I cannot schedule recording. When I try it everything look ok, it appears on the schedule list and the red dot it where it is suppose to be.

1-Here what happens, 5 minute prior recording I would get this message : Starting on Channel xxxx Option given= go to live / Cancel record or close I then click go to live (Note it will note switch to the right channel if on different channel) I also tried it while staying on the right channel still getting the same message.

2- When it is time to record this message appear (Retrying 1 /5 Unable to open stream Server error: Http 401)

3 Nothing will record and if I try anything related to recording I will get a (! warning recording Error)

4- If I reboot the formuler than I will be able to live record but not to schedule record.

Would it be possible that there is something wrong with the box itself.

Yes when still watching other channel. I also tried it with to box on standby and the box will turn on by itself for a few seconds and then recording error.