Iptv is slow and no volume

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  • I just opened and installed and new Z11 Pro and loaded my iptv service on it. The service looks like it's in super slow motion and I have no volume. I switched to other tvs and reset modem, routers etc. Nothing. My other Z8 boxes work fine.

    Suggestions?

  • I did try that and it didn't work. Even running the Youtube app and trying to run a video does the same thing so it's something in the box settings or an issue with the box itself. This is a replacement for one that worked great for a day and then I loaded a few apps on it and it did the same thing.

  • 1. do you have any external devices or mem card connected to the bocx? If yes remove them while testing.

    vpn=off

    2. try playing a video from the usb/memcard to see if sticking occur.

    3. test without any devices connected to the router except the box.

    try with wifi and ethernet but disable one while using the other.

    4. you said after install some apps it sticking. try factory reset, running software update and test without adding apps

  • I did try that and it didn't work. Even running the Youtube app and trying to run a video does the same thing so it's something in the box settings or an issue with the box itself. This is a replacement for one that worked great for a day and then I loaded a few apps on it and it did the same thing.

    Do you have any USB devices connected to the Formuler?

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  • Cross-posted: I think this was my issue. Mine would work great for a few days then freeze. Tried everything and sent the unit back and got a new one. Next one, SAME exact issue. Had a friend take it to work on it who has had Formulers forever and when he plugged it in it worked fine. Then, that same unit at my house within a week, froze again, and that was today. Unplugged for 30 minutes, cleared cache etc...nothing. Then I stumbled on this post/comment with the USB and air mouse and remembered that when I gave it to my friend he had the power supply, box and original remote. Nothing else. I pulled the USB for the air mouse/keyboard remote, plugged it in and it works fine, for now so stay tuned.

    I have a different air mouse remote I can try. I think I can set a button ON the Formuler remote to be a mouse if I remember correctly. Right?


    This came with the unit. Here's the pic from amazon. ?thumbnail=1Hope it helps someone else because MOL3 and F11Pro rock!!

  • Good evening

    I have a Z10 pro max since its release and the problem with this device has always been the same (the sound) it has never been loud even with the "audio optimer" application it has not changed anything, and n I've never had an update for this, it's the (less) of formula Z10