When using catchup, some channels give a timeshift error, it's not all channels that show this problem, looks like a codec problem on the formuler side, if it is a codec problem, can it be fixed in the next update..??
Timeshift error, codec problem?
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- Z11 Pro MAX
- MYTVOnline3
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Mikiejjj1988 -
September 17, 2023 at 12:00 PM
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When using catchup, some channels give a timeshift error, it's not all channels that show this problem, looks like a codec problem on the formuler side, if it is a codec problem, can it be fixed in the next update..??
If a chatup doesnt play, its provider problem.
On other channel it plays , so its not formuler.
I have 3 providers and sometimes a catchup doenst work.
It is what it is.
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If a chatup doesnt play, its provider problem.
On other channel it plays , so its not formuler.
I have 3 providers (and reseller) and sometimes a catchup doenst work.
It is what it is.
Thats a little short sighted, on a Xsarius everything works, so don't tell me it's a provider problem, because it isn't.. when Xsarius can play it, then Formuler should also..
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Thats a little short sighted, on a Xsarius everything works, so don't tell me it's a provider problem, because it isn't.. when Xsarius can play it, then Formuler should also..
you didnt say that before that it plays on xarius.
but most channels are in codec h264 or h265/hevc, so also catchup.
But why it didn play. I dont know.
Lets wait on a next reaction
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- Official Post
Hello,
If same catch-up files works on other device, please create ticket on Formuler support site and do like follow.
1. Ticket -> https://support.formuler.tv/home/ click on Formuler Chatbot button. Please with detailed description.
The content cannot be displayed because it is no longer available. 2. Send Log file to Formuler instantly when this happens on your Z11 (Please test only the not working catch up files and send log file from such channels, of course should work on other device) and note the tracking no., this tracking no. post in your ticket.
Before you do all of this, restart the box once, reproduce and send log files. The box should be active from reboot until sending the log file. not more than 8-10 Min. The log file is then smaller and have entry's that can be tracked faster.
3. Send in the ticket 1 Week working test account, so the devs can check and test such sub.
4. After Dev. test, you will get answer.
Thank you.
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Sometimes a "refresh" helps.
In case of timeshift error try refresh and try again.
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Sometimes a "refresh" helps.
In case of timeshift error try refresh and try again.
All users with a formuler box are having the same problem, so there is somewhere a problem in MOL3
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Hello,
If same catch-up files works on other device, please create ticket on Formuler support site and do like follow.
1. Ticket -> https://support.formuler.tv/home/ click on Formuler Chatbot button. Please with detailed description.
The content cannot be displayed because it is no longer available. 2. Send Log file to Formuler instantly when this happens on your Z11 (Please test only the not working catch up files and send log file from such channels, of course should work on other device) and note the tracking no., this tracking no. post in your ticket.
Before you do all of this, restart the box once, reproduce and send log files. The box should be active from reboot until sending the log file. not more than 8-10 Min. The log file is then smaller and have entry's that can be tracked faster.
3. Send in the ticket 1 Week working test account, so the devs can check and test such sub.
4. After Dev. test, you will get answer.
Thank you.
Ticket is created 👍🏻
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I keep getting Timeshift Error when watching catch up on a number on channels. Is this my issue or settings? Provider saying all working fine. Thanks
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- Official Post
Recheck with some other IPTV app if there Timeshift/Catch up works fine or not. If same, then it`s issue from Provider, no matter what they say.
