Apk Problem

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1st Official Post

    Hello everyone, I have the apk installed on my phone and it works perfectly.

    I installed it on my Huawei MatePad Pro tablet, the list loads normally, TV channels, movies and series all normal. When it comes time to watch a TV channel, movie or series, a message appears saying "External Display not Supported"

    Does anyone know what it could be?

    Thank you in advance for your attention.

    Best Regards.

    • Official Post
    Quote from Kadu

    Hello everyone, I have the apk installed on my phone and it works perfectly.

    I installed it on my Huawei MatePad Pro tablet, the list loads normally, TV channels, movies and series all normal. When it comes time to watch a TV channel, movie or series, a message appears saying "External Display not Supported"

    Does anyone know what it could be?

    Thank you in advance for your attention.

    Best Regards.

    Please make sure that you have no devices connected to your device.

    If Bluetooth is enabled, please disable it to disconnect any devices that could be connected.

    Also, please make sure that you do not have any software or accessories that may use the screen recording/mirroring features.

    Hello, F_Peter, thank you for your reply. But it's still the same. I've turned off the bluetooth, and as far as I know I don't have any software or accessories that may use the screen recording/mirroring features. The Apks I use now, IPTV Smarters Pro and STBemu, work without a problem. It's probably because the tablet is Huawei.

    Thanks for your help.

    Best Regards.

    • Official Post
    Quote from Kadu

    Hello, F_Peter, thank you for your reply. But it's still the same. I've turned off the bluetooth, and as far as I know I don't have any software or accessories that may use the screen recording/mirroring features. The Apks I use now, IPTV Smarters Pro and STBemu, work without a problem. It's probably because the tablet is Huawei.

    Thanks for your help.

    Best Regards.

    Could you please install the new update, and let me know if the issue occurs?

    Hi F_Peter, I've installed the new version but unfortunately the same problem occurs. The same message "External Display not Supported". I've disabled Bluetooth, I disabled the keyboard and stylus, and there was no device connected to the tablet as you said but nothing happens.

    Thanks for your help.

    Best Regards

    Kadu.

    • Official Post
    Quote from Kadu

    Hi F_Peter, I've installed the new version but unfortunately the same problem occurs. The same message "External Display not Supported". I've disabled Bluetooth, I disabled the keyboard and stylus, and there was no device connected to the tablet as you said but nothing happens.

    Thanks for your help.

    Best Regards

    Kadu.

    Please let me know which model of the Huawei pad you are using