Error 1002

yoyo3 · February 2, 2024 at 2:58 PM

Hi

Tried to enter details of iptv on mol3 and got error 1002 , and the same iptv works fine with mol2 and other iptv apps , any help please ?.

Thanks

henkie · February 2, 2024 at 4:29 PM

Error 1002 points to internet connection failure.

Possible fix:

1/restart modem/router

2/check wires &cables

3/move router to a better spot

4/restart your z11 after meticulous checking of credentials in Content Sources

yoyo3 · February 2, 2024 at 8:13 PM

still not working, am using wired Internet, and its working because other apps are working , is it possible to uninstall mol3 and install it again? Will that help? , its a new box.

Thanks

henkie · February 2, 2024 at 9:31 PM

Of course you can ;go to homepage>settings>apps>uninstall mol3>reinstall from Market.

Btw do you use VPN,if so disconnect.

SerGoy · February 2, 2024 at 9:46 PM

Quote from henkie

Of course you can ;go to homepage>settings>apps>uninstall mol3>reinstall from Market.
Btw do you use VPN,if so disconnect.

Hi,

In my case I receive an error 1012 when connecting to a portal (stalker)

I tried everything you mentioned, but nothing worked...

henkie · February 2, 2024 at 9:50 PM

Quote from SerGoy

Hi,
In my case I receive an error 1012 when connecting to a portal (stalker)
I tried everything you mentioned, but nothing worked...

Did you do the recent beta update for z11 series?

SerGoy · February 2, 2024 at 9:51 PM

YES it's done

yoyo3 · February 2, 2024 at 11:06 PM

i did uninstall mol3 and installed it again and still not working,

I tried to connect through my mobile phone and its the same code. Other apps work fine , i have another box with mol2 the same iptv works fine , ???

SAM · February 3, 2024 at 2:17 AM Official Post

Error message- Received error “1002. Network Error”.

The error 1002 means that a network HTTP request failed without any status code. This could mean a connection timeout or any other connectivity issue. This is usually a temporary error.

Ask your Provider to refresh your registered mac/ID subscription.

Check also your Router if some firewall is running or if some rules are set, turn off and test again.

yoyo3 · February 5, 2024 at 9:14 AM

no reply from the provider, why does it work in other apps like tivimate? What is the difference between portals and other apps in terms of connection with providers?, am a beginner and trying to get to the bottom of it.

theokerstens · February 24, 2024 at 12:55 PM

Guys,

i Bought 3 z11 pro maxxes.

I have the same problem. error 1002 when loggin in to portal. m3u works fine.

I just checked another iptv provider and that woked fine with portal

The portal not working is on a iptv reseller which uses **** as their server.

Does somebody has a clue to connect to portal with *****??

Read the @ as an a. forum blocks the word

Thanks

SAM · February 24, 2024 at 3:16 PM Official Post

Quote from theokerstens

The portal not working is on a iptv reseller which uses **** as their server.

Does somebody has a clue to connect to portal with *****??

If you do not want to be banned, do not post any data that could point to some Provider! Data Edited.

Contact your Provider and ask him for new data, obviously are current not OK. You see it on other Provider test that all works fine.

theokerstens · February 25, 2024 at 12:20 PM

the provider gave me another link. now it works