Country change
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- Help
- Z 10
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Joaquin -
February 9, 2024 at 10:09 PM
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On what type of connection are you?
Do you get an error message when it dosent connect?
Maybe you need VPN to connect?
Are you since your move with the same iptv provider?
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The formular z10 pro max was purchased in Switzerland. 1st direct by cable to the router 2nd yes, a yellow triangle 3ºI don't have a VPN in Switzerland or in Spain. 4ºIPTV ended in August 2023, now I only want the Netflix app 5º the Formuler has been factory reset 6th I don't agree to configure the Google account. 7th I can't update (v10.10.46) 8th DHCP
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- Official Post
Seems your box do not have internet at all.
Does Youtube works when you start it?
Is on home menu (Ethernet icon) some "exclamation mark" visible?
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youtube doesn't work
yes
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So after factory reset you also dont have internet? You tried dhcp button in menu?
Try other lan cable and other port on router.
Use wifi if you cant get connection due cable or broken lan port.
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- Official Post
youtube doesn't work
yes
Ok, in that case your box and new router doesn`t work correctly together and the box do not get correct ip.
Connected through ethernet: Click on Ethernet icon and exclamation mark in home menu -> then in next menu on IP Settings -> DHCP. Restart the box and check if the exclamation mark is gone. If not, check your Network Cable if correct Cable and use other connect port on Router.
Otherwise change to WIFI.
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Good afternoon .
I changed the Formulator to another router.
Wifi (2.4G) connection without internet
Wifi (5G) connection without internet.
PC and mobile connect with Wifi without problem.
I remind you that this formular was purchased in Switzerland, there it worked perfectly with and without IPTV.
IPTV ended subscription in August 2023.
and now he is in Spain.
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- Official Post
Please make hotspot with your phone and connect Formuler to phone hotspot, test if it works.
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Many IPTV providers do not have countries other than your home country open, so if you go to another country, you must contact them and your provider open your connection to the country you want to use the box in.
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Many IPTV providers do not have countries other than your home country open, so if you go to another country, you must contact them and your provider open your connection to the country you want to use the box in.
Yes, but this time he dont have internet at all.
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- Official Post
If mobile hotspot works then is the box ok and your router not configured correctly. You have to check router settings.
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Are there more.devices at home what not work my friend?
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Can you have a look on your box at the menu for ipv6?
Just try it with ipv6 "on" and then click on dhcp.
Restart device.
If no internet, turn off ipv6 and then again lsub on "dhcp".
Restart device and try.
Maby it helps.
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- Official Post
And what was the solution? For other user who get in same situation?
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What works perfectly? Netflix? YT?IPTV?
I ask this as there are a lot of reports on Netflix app no longer working on uncertified boxes like Formuler?
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i think my idea was the solution with the ipv6. 😜
Cause he didnt had internet till today.🤷🏻♂️
But hopefully he answers fast for us, so we know.
🥳😃
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YES it has been the IPV6 solution.
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- Official Post
Thx for the feedback.
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YES it has been the IPV6 solution.
Ipv6 off or on?
just for sure😉
So your internet provider or router use only ipv4 or ipv6 ip addresses.
Happy for you my friend it works now.
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Now Netfix tells me that it is not available on this device.
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Yes ,thats why i asked in earlier post,as Netflix does no longer certify formuler boxes,since around november last year!
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- Official Post
as Netflix does no longer certify formuler boxes,since around november last year!
Not only Formuler, all boxes, except Certified Partner boxes!