MOL3 error during timeshift / playback in epg

I just switched from a z8 to a z11 pro max.

Everything works fine except for the playback function anymore.

i do got the playback symbols in my EPG

When i choose a program (tried all different channels and groups) i get an error "timeshifterror, can't play tis video"

Timeshift is on in the menu.

tried with and without usb stick (no difference)

tried several manual refreshings of the epg etc.

Any ideas?

Friend of mine with the same provider hasnt got issues, still works.

Yes through the guide

Quote from morden2004

Are you using the Guide to back up to the desired program/time?

finally got a response back from the provider, issues on their side, getting fixed.

Coming back after a few months.

Problem still exists.

timeshift was fixed at the provider but i still couldnt timeshift in mol3

tried a lot lateley but went for a other player.. just to check where the issue could be and it worked straight away on the other player.

so the problem lays within mol3 but i cant find where the problem is.

timeshift on

usb recognized

timeshift symbols are in the epg

and i can record and watch the recorded back.

Quote from TobbeLino

I think what you mean is usually referred to as "catch up playback" - i.e. playing a program from the past that has finished live-streaming.
(at least in my mind "timeshift" is when you pause/rew a live stream and watch it delayed, a.k.a "chase play")

To play "catch up"-programs (indicated by the icon in the EPG), you don't need a USB or have timeshift enabled, as these programs are not stored/recorded in your box, but served by your provider (like they serve VODs).

But there are different ways of serving these catch-up videos, and I think your provider needs to serve them via the XC-api (the way Formuler supports).
Catchup-URLs via XC api typically look something like:
http://yourprovider.xyz/timeshift/your…12:00:00/123.ts
...which is built from the pattern:
xcHost + "/timeshift/" + xcUsername + "/" + xcPasssword + "/{duration:60}/{Y}-{m}-{d}:{H}-{M}-{S}/" + xcChannelId + xcExtension

But there's also an old way (I think) of specifying catchup-URLs in the m3u-playlist, but Formuler does not support that as it's old.
Make sure you log in using XC-portal credentials.
And ask your provider if they fully support the XC-api (or only support old m3u-playlists).

(also check out this thread: Catch-up/time shift m3u)

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Thnx for your reply indeed you are right. i was calling it this way because mol3 gives the error that name.

where can you find the catchup url?

My provider is on XCAPI, i logging in by portal filled in the url, username and pw and automatically detects XCAPI

this is the exact same way how i logged in on an other player (xciptv, just a random one chosen) and there i can watch programs back for a few days

also worked perfect on mol2 on my z8

added pic of the error

Quote from SAM

Does the same happens also if you create Stalker Portal MAC/ID?

Im not sure how to create a stalker portal.

and if you mean below?

i tried to change my macadress to my old one that didnt help.

also created a new portal and chose the alternative epg that didnt help either

Quote from TobbeLino

Sorry, that is not very easy to check...
You need to run via a local proxy-server to see exactly which URLs the box is calling.

One thing you can test however, is that your provider properly supports fetching archived TV-streams.
First you need to find a stream_id that supports catch-up.
Run this URL in your web browser:
http://<provider url>/player_api.php?username=<username>&password=<password>&action=get_live_streams
Find an entry that has "tv_archive":1 (this value is probaby what makes MOL3 show an icon in the epg) and note its "stream_id"

Then run e.g. this in your browser:
http://<provider url>/timeshift/<username>/<password>/5/2024-08-07:21:00:00/<stream_id>.ts
That should download 5 minutes of video from yesterday 21:00 from stream <stream_id>

/Tobias

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Thanks for the explanation.

This does work and downloads the video