Notification: loading vod data failed

Quote from Humaxima

Hello,

Code

When i want to play VOD, I often get the message: loading vod data failed.
If I then scroll up and down a lot, I get a connection to the VOD again.

What could be the issue?

Thanks

I got that too sometimes.

I renew the content one or two times and then it works mostly.

Should be a little bug, cause i didnt have it on my gtv.

Hi

Same here every few days, only on 2 of my providers. Renew content indeed helps most of the times.

Quote from woste

Hi

Same here every few days, only on 2 of my providers. Renew content indeeds helps most of the times.

Yes two, three or four times it can help.

But not always.

So i check it on my gtv with mol 2 and everything fine.

So i test it on my z7 and z7 at the attic and also fine.

My conclusion: little bug mol 3

noticed today when refreshing that the TV series have disappeared. Also, it was not possible to load anything.

Quote from RonaldJan

Sometimes it happened by me as well.
It is caused because the info from the Movie Data Base is not laoding.
A refresh in the content manager mostly solve this.
I think it is cased by a combination from provider and MOL3 (I leaf that to the experts).

Before "Refresh"

The content cannot be displayed because it is no longer available.

Loading Movie fails

The content cannot be displayed because it is no longer available.

After the "Refresh" Movie info loads and play

I’ve noticed an issue the past few weeks where some VOD / Series content won’t load, just spinning circle but no error notification.

Tried on other apps and works fine.

Decided to test this morning because same issue appears so I installed MX Player Pro and sure enough the show loaded without issue.

I did consider it could be a codec issue but Audio Optimiser has been ran and no change.

Only started with latest updates of MTOL3 so hopefully Itl be a quick resolve.