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Latest: again stuck on white light ; same after power cut ; after 2nd power cut I could start mol3 ; Google tv can't connect anymore now ; really doesn't look good for a box of 2 years old. Once mol3 starts, it mostly stays ok.
Any more tips or tests I can try @Mods/devs?
Not sure what I'll do if this problem can't get solved, as I don't have real answers about stability on the number of providers, channels, vods, series and on the number of favourites on vods and series.
Addition: now even the box got stuck in the middle of a vod movie ; cable cut was necessary.
Addition: now even the box got stuck in the middle of a vod movie ; cable cut was necessary.
Have you ever considered that your problems might be related to inadequate power supply?
Do you have another power supply unit (e.g from a z10) to test?
Hi henkie
Already did that (see my post of June 12th in this thread on the 2nd Page). Tried with the power supply of my other Z11PM, no luck...
Latest: this morning again Red light, box stuck and cable cut needed.
Hey everyone. I’m writing in this thread because I didn’t find the solution yet. To resume, I have 2 providers on my z11 pro max. Every time I I want to update the portal, I need to switch to the second portal during min 1 min until the update is done. This is an issue I never had before with the z10. Before I could update the portal and still watch the channels. Thank you in advance and here’s the code.
Hi,the error message says unable to open stream,server error 429,contact your iptv provider.
Did you do this already as it is a provider issue,so best to contact them first.
Hi,the error message says unable to open stream,server error 429,contact your iptv provider.
Did you do this already as it is a provider issue,so best to contact them first.
Hey yeah I did this a few months ago and he didn’t understand as well. I tried with only one portal to update yesterday at night and there was no problem in my room. I tried the same today afternoon at my living room and needed to wait one minute. It’s weird 😅😅
hi guys
With reference to my earlier posts on the 'problem' Z11PM, a short update.
I struggled several weeks with random problems and not to be able to start up, no updates came in, recordings failed, ...
After a lot of testing and trail & error, and after about 5 or 6 hard resets (paperclip) the box seems to be alive again. Not 100% (sometimes not possible to startup and need to cut the power), but most days working without problems so far. I have to say that on this box I only have 1 provider active, with limited content.
Will there be no more updates for the formuler pro max z11?
Will there be no more updates for the formuler pro max z11?
More updates are planned.
It is summer holiday season now. Please enjoy it.
Hi
That's a bit difficult with continuously added favourite vods and series from the different providers. As I mostly have problems and MOL3 crashes when the EPG is updating, I'll first try with setting the EPG update interval back tot 24h as it was some time ago (before I changed to 3h and then 12h).
WOSTE -- did you have any resolution to this ?
WOSTE -- did you have any resolution to this ?
Hi
Yes and no. What I did: the 'problem' Z11 PM is now only used with 1 provider (got this one working again after about 5-6 hard resets or so) and became relatively stable ; the other Z11 PM has several providers active, but limited vods & series (and is very stable) ; set epg back to 24 h ; so far not much problems since, only when epg is loading MOL3 crashes sometimes ; I'm also not using the favourites anymore, as I put them in the IMDb app (ok, a bit more work, but no frustrasting hours and hours anymore when a providers changes something such as th url).
Hi
Yes and no. What I did: the 'problem' Z11 PM is now only used with 1 provider (got this one working again after about 5-6 hard resets or so) and became relatively stable ; the other Z11 PM has several providers active, but limited vods & series (and is very stable) ; set epg back to 24 h ; so far not much problems since, only when epg is loading MOL3 crashes sometimes ; I'm also not using the favourites anymore, as I put them in the IMDb app (ok, a bit more work, but no frustrasting hours and hours anymore when a providers changes something such as th url).
So how many days of EPG data do you get into MOL3? Am getting only three days. The current day and two others. ---- other apps are getting five to seven days of EPG.
Hi guys,
I’m having an issue with MyTvOnline3 : 1080p channels are always output in 4K, which prevents my TV from handling the upscaling and results in worse image quality. I’ve set the resolution to automatic, but it still forces 4K output. I don’t want to lock the box to 1080p since I also watch 4K streams. Is there a way to make it respect the native resolution instead of converting everything to 4K? Thanks
For transparency: I think you're having issues because you have too many (large?) providers loaded in MOL3. Maybe something going wrong with the EPG data parsing because of too much data to save to the DB.
If the issues go away when you only have 1 or 2 providers loaded it will provide some more clues about the potential source of the issue
That is exactly why I asked many moons ago if Formuler has done any contingency/stress testing in terms of numer of providers, Live TV channels, VOD and TV-Series in various combinations.
Formuler never bothered to respond, which confirms that they have not done so.
I asked for evidence/fact based information, no guessing or assumptions, but was ridiculed. It is clear to me that Formuler does very little if any regression/stress testing which is evidenced by the many issues users are reporting whenever a new box and/or new release is brought to the market.
Being in world leading software industry for over 35 years, I recognize the trend.
Hello everyone,
I have a few customers who are using a Z11 Pro. Lately, the TV app crashes quite often: while watching, it suddenly goes back to the main menu. This is really annoying, and I don’t understand what’s causing it.
Has anyone else experienced this? And maybe even found a solution? Or is this a known issue that will be fixed in the next update?
Hello everyone,
I have a few customers who are using a Z11 Pro. Lately, the TV app crashes quite often: while watching, it suddenly goes back to the main menu. This is really annoying, and I don’t understand what’s causing it.
Has anyone else experienced this? And maybe even found a solution? Or is this a known issue that will be fixed in the next update?
I can confirm that this sporadically happens on my Z11 PM as well. Not frequently but maybe once every 2 months. Sometimes twice in 1 week. Have not been able to determine a root cause. I have 4 portals open with 40k channels each, 100k movies each and 40k TV series each. No big issues so far. 🤞
I can confirm that this sporadically happens on my Z11 PM as well. Not frequently but maybe once every 2 months. Sometimes twice in 1 week. Have not been able to determine a root cause. I have 4 portals open with 40k channels each, 100k movies each and 40k TV series each. No big issues so far. 🤞
There is no real pattern with my customers. Sometimes it happens twice a week, but then it might not occur for several weeks. So it’s hard to predict.
What I do know for sure is that the boxes at my customers’ homes (configured this way) always shut down completely instead of staying in standby mode. When the customer restarts the box in the morning or afternoon, the picture often stutters for a moment. After that, the app crashes and takes you back to the home screen.
I've noticed this same issue of MOL 3 crashing back to the home screen for a long time. I usually have both my boxes (Z11 Pro & Z11 Pro Max) in standby mode. However, I do always shut them down completely (instead of staying in standby mode) when I move them between two different homes. I only have one Stalker portal (same on both boxes).
I have seen it happen after restart from standby, but the issue most often occurs after I restart from shut down (after I move a box to the other home). As Cybertroy states above, the picture often stutters for a moment. After that, the app crashes and takes you back to the home screen.
This will sometimes also happen 'out of the blue' (completely unexpectedly) while watching a programming or VOD stream. Fortunately it a rare occurrence for me.
Same here,it seldom occurs.
Ya me to I have 5 portals open maybe that is to much? Just started in the last week, same 5 portals, allso it says ethernet disconnected strange.
I’m starting to get the impression that there is an issue with the MOL3 app. It seems to occur with several people and across different portals. Hopefully the developer is reading along and can look into what’s going wrong. One thing I do know: about half a year ago (rough estimate) this problem didn’t exist.
Hi everyone,
I just joined this forum to share my feedback.
I’m having exactly the same issue.
Most of the time everything works fine, but sometimes MOTV3 crashes or freezes and I need to reboot my Formuler Z11.
For this reason, I don’t use standby mode → I always do a cold start.
At first, I thought my Z11 box might have a hardware problem, but after reading this post I realized I’m not the only one dealing with these random freezes and crashes. 😥
The developers are aware of this issue and are working on it. The problem is that it occurs unexpectedly, making it difficult to pinpoint the cause.
I wish I had known about the developers being aware of this issue Sam, as I had encountered all the same issues with my Z11 and after trying all known methods and many attempts to sort the issues, I gave up, thinking it was a hardware problem and recently bought the Z12 Ultra.
Hi I have reset my Z11 Pro Max because it has not updated in at least 2 months, but now it says 021224 and I can't update it?
Hi I have reset my Z11 Pro Max because it has not updated in at least 2 months, but now it says 021224 and I can't update it?
Disconnect all usb from device.
Do delete cache from formuler update app in android settings.
Restart box and try again?
Hi I have reset my Z11 Pro Max because it has not updated in at least 2 months, but now it says 021224 and I can't update it?
You look on wrong side, the shown firmware upgrade is already installed on your Box, you need only to install the latest MYTVOnline 3 Hotfix Update - v. 12.1.33.
After this your box is up to date.
I have the same.
The MYTVOnline hotfix Update you instal from the Market ?
Is it the same power supply unit as for the Z11.
Can't read what it says on my new one.
Is it the same power supply unit as for the Z11.
Can't read what it says on my new one.
Yes
Tha last two weeks the box (Z11 PM BT1E) would shut down approx 3 minutes after starting up, while it was loading/updating/refreshing content.
Loading the 4 portals also took much longer than previously. It appeared that the refresh process caused MTO3 to shut down. I disabled one the various portals one by one and multiple at a time to see if any of them was the cause but it made no difference.
Every time when starting the box from fully off to on it would shut down MTO3 to the Android main screen.
Decided to uninstall MTO3 shut the box off, restart the box and install MTO3 (the main screen had a notification that an update was available, which was version 12.1.33, the same that was installed before). Did the update process which installed MTO3 and never had the issue again. The 4 portals now load as fast as before, no crashes anymore.
FWIW.
UPDATE: It only worked for 1 day…
Did a hard factory reset using the internal button of the IR plug, did not solve it.
Have been able to pinpoint the issue to 1 Stalker portal that has 43K live TV 141K VOD and 36K TV-Series. Whenever a refresh is taking place the MTO3 shuts down and the Android main screen is shown. The refresh does not complete but causes MTO3 to crash.
Together with provider I am reducing the amount of content to see if that resolves the issue.
To be continued…
Has anyone been experiencing issues download subtitles for VOD. it keeps saying Download failed everytime i download. Been happening for the past 2 days.
I have the same problem. I have two Formuler 11 Pro Max and the same problem on both. Logging in to Opensubitles.com doesn't solve the problem.
Has anyone been experiencing issues download subtitles for VOD. it keeps saying Download failed everytime i download. Been happening for the past 2 days.
Yes are right my friend.
tested it yet and is the same here yes.
Tested 2 movies.
I have only one subtitle on! No more
Searched automatic and see the subs. Click on it and won't download.
Then search manually and see list of availeble subs and won't download.
bug or changed api at opensubtitles.com
Otherwise need update for mytvonline 3.
How do I pair TV ON/OFF to the TV/STB button on the Z12 remote control.
Remote app on home screen
