Official MYTVOnline 3 Hotfix Update - v. 12.1.33 for Formuler Z11 and Z mini released.

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    Quote from Livingstonc

    Any news at all on firmware and or Mytvonline update as almost a year for firmware and April 2025 for Mytvonline.


    I see z12 now for a few so just feeling left out 🤔.


    Thanks in advance

    Why new updates for z11 series?

    There are hardly any issues with z11,it runs like a charm:smiling_face:

    😮I think your problem is something very different.

    Isn't it so difficult to be a bit Kindlier?

    Who do you think you are "talking" to?

    I wish you a very pleasant weekend!!!

    Quote from henkie

    Why new updates for z11 series?

    There are hardly any issues with z11,it runs like a charm:smiling_face:

    There are still niggling issues which work fine on my Z8, but which annoy me on the Z11.

    The ability to see what's set to record in the EPG, rather than just a red line that shows that "something" has been set to record at that time.

    The ability to cancel a recording from the EPG. On the Z8 it just requires another prod on the record button to cancel it. If you do that on the Z11, it thinks you are trying to record the same program on the same channel twice & gives a clash warning!.

    The ability for a proper fast forward/fast rewind on recorded programs (rather than jump forward/backward x seconds).

    Quote from Maan8786

    Had been mentioned one before by Disco.

    But every now and then the EPG isnt showing (lately 90% of the time it isnt)

    So EPG information isnt showing when pressing Guide.

    but EPG specific for a channel itself does work.

    Are you on xtream codes?

    Try mytvonline3

    Menu Contentmanager

    Contentsources

    Edit your provider

    Find update epg interval

    Set to 3 hour

    Click save/update.

    Restart box

    Quote from Maan8786

    Alright gave it a try yesterdat evening.

    nothing yet yesterday, but since this morning i have the epg back.

    i hope it will stay working :smiling_face: . Thanks

    You can also do:

    MytvOnline 3, menu, Contentmanager, data sync, EPG data, update EPG.

    Its the same to updat only your epg, but then you do it on the manual way.

    But should not nessesary anymore. You set the epg interval to 3 hours and that will do Mytvonline3 for you every 3 hours automatically.


    Goodday my friend

    Edited once, last by Lucky13 (October 23, 2025 at 3:04 PM).

    I'll keep an eye on it.

    refreshing manually like you described doesn't work.

    hopefully the automatic 3 hrs does the trick :smiling_face:

    Quote from Maan8786

    I'll keep an eye on it.

    refreshing manually like you described doesn't work.

    hopefully the automatic 3 hrs does the trick :smiling_face:

    Read it again please my steps.

    And try it again. I works also on the "manual" way.

    But like i said, shouldn't be nessesary anymore when device is stanby or on.


    You can checkt it also in Contentmanager and then at contentdata behind your Subscription you see while updating epg a moving icon from left to right.

    Edited once, last by Lucky13 (October 23, 2025 at 7:02 PM).

    Quote from Yezzle

    Hello, now and then i have a weird bug. No VOD list shows up but a Monkey emoji😂 after refreshing the portal it works normal again. I have send report see pictures below.

    Is also sometimes on z11. Mostly after refresh it's back yes. But not always then provider is working on vod or so. Nothing to worrie about. (I think)

    hi guys

    Had a few months without problems on my now most used Z11 PM. Recently (the last few days) got issues: some providers vods and series '0', but back after 1 or 2 content updates ; since a few days one of my providers gets 'refresh failed' after content update, no known problems according the provider (comes back after some reboots) ; yesterday red light stayed on and I had to cut cable (this didn't happen for months) ; just now got kicked out of MOL3 while watching a vod (MOL3 restarted) ; FYI: XCAPI, Nord VPN ; I just sent the file report: 1921D79.

    Are this known issues and/or can something be done?

    Formuler Z11 Pro Max - XC API Portal - Mol3 (standard and occasional TiviMate as backup) - External HDD Toshiba 1 TB (usb 3.0) - Nord VPN

    Quote from woste

    hi guys

    Had a few months without problems on my now most used Z11 PM. Recently (the last few days) got issues: some providers vods and series '0', but back after 1 or 2 content updates ; since a few days one of my providers gets 'refresh failed' after content update, no known problems according the provider (comes back after some reboots) ; yesterday red light stayed on and I had to cut cable (this didn't happen for months) ; just now got kicked out of MOL3 while watching a vod (MOL3 restarted) ; FYI: XCAPI, Nord VPN ; I just sent the file report: 1921D79.

    Are this known issues and/or can something be done?

    Have it too. Throwed out of mol3.

    When i start an app it hangs sometimes. Mol3 restart automatic.

    But got my z12 now.

    It's time to reset the z11 i think. When i want it, i do it.

    Installed some apps and removed them or updatet them. Maby that can created an error.

    Just reset it When It's needed.

    Same as with a phone.


    Goodday

    Quote from bigbadger51

    The EPG guide continues not to work despite setting the EPG update to 3 hours. It works in single channel but not in guide. Is there any chance this will get fixed? Thx

    Am I right that your connection is XC(username and password)? That it's the wel known bug within MOL3. an fix it one time.

    You only can get 24 hours ahead.

    Quote from bigbadger51

    It is but I asked again recently and was told to set EPG update to 3 hours but it still does not work. I specifically asked does it work with XCAPI and was told yes. C'est la vie.

    This issue has nothing to with update frequency. I am sorry that you get a wrong hint. Maybe it was a misunderstanding or mixing two different issues.

    Bye the way set the update frequency to 3 hours can fix the no information issue. But that's different from 7 day ahead issue. Have nice day anyway 🙋🏼‍♂️🙂

    Edited once, last by Belgiumuser (November 21, 2025 at 2:11 PM).

    Quote from Belgiumuser

    This issue has nothing to with update frequency. I am sorry that you get a wrong hint. Maybe it was a misunderstanding or mixing two different issues.

    Bye the way set the update frequency to 3 hours can fix the no information issue. But that's different from 7 day ahead issue. Have nice day anyway 🙋🏼‍♂️🙂

    Thank you. But as I displayed in the fotos in my post the single channel EPG works with no issues. Its the 7 day problem that is an is

    sue.

    Quote from Lucky133

    Is also sometimes on z11. Mostly after refresh it's back yes. But not always then provider is working on vod or so. Nothing to worrie about. (I think)

    Late reply from me, but provider is not working on VOD section. It’s just randomly and right after refresh works normally again. I think its really a bug in Mol3 since the issue never comes with other iptv apps

    MOL3 crashes after approx 1 minute after startup. Has to do with the (total) number of provider Live-TV, VOD content/groups.

    I have 5 providers with each approx 40k Live TV, 140K VOD and 40K TV-series, and MOL3 crashes about 3 times 1 minute after startup while Live-TV is displayed and content is loading (spinning wheel at Content Sources).

    Disabling multiple provider portals thereby reducing the total amount of content solves the issue. Therefore we should need to be informed by Formuler about the limitations in terms of content.
    Currently i feel we are doing the stress-testing that Formuler should have done.

    Quote from MCIF

    MOL3 crashes after approx 1 minute after startup. Has to do with the (total) number of provider Live-TV, VOD content/groups.

    I have 5 providers with each approx 40k Live TV, 140K VOD and 40K TV-series, and MOL3 crashes about 3 times 1 minute after startup while Live-TV is displayed and content is loading (spinning wheel at Content Sources).

    Disabling multiple provider portals thereby reducing the total amount of content solves the issue. Therefore we should need to be informed by Formuler about the limitations in terms of content.
    Currently i feel we are doing the stress-testing that Formuler should have done.

    No, contact providers and let them remove the ALL the countries you watch!


    If you only look France and Italy as example. then you don't need Asia, russia, usa, latin etc!

    Do that, less load and no problems anymore.

    GHello, I almost agree with those mentioned above. There are many crashes during live TV viewing, or micro-interruptions occur, which is embarrassing considering the device's CPU cost of €200. Furthermore, I mentioned a problem with the replay function: when replaying a program in progress, you can't go back to the last second; there's a 15-minute delay before returning to the live broadcast. Therefore, the function is useless. (I'm referring to replaying a live program). I'm on premium OTT, and I think you should be able to see the problem for yourself. I really miss MyTVonline2 and my Z10 Pro.

    Quote from Lucky133

    No, contact providers and let them remove the ALL the countries you watch!


    If you only look France and Italy as example. then you don't need Asia, russia, usa, latin etc!

    Do that, less load and no problems anymore.

    You are totally missing the point here.
    The box offers the possibility to use multiple portals. How many in total and with how many groups in total and per individual provider?

    How many channels/movies per group in total and per individual provider?

    Nobody knows….

    Even the limit when using one provider is unknown. Let alone when using multiple.


    Yes of course one can limit the amount of content, but to what extent? Nobody knows.

    Formuler does not even provide us with an indication of the limits we should safeguard.

    That makes it impossible to avoid and know that you are crossing a limit that causes the box to crash.
    Trouble shooting is impossible that way because you have no idea what the limitations are. You are in the blind as to what is triggering the limitations of the box.

    Understand now Lucky133?

    • Official Post
    Quote from MCIF

    MOL3 crashes after approx 1 minute after startup. Has to do with the (total) number of provider Live-TV, VOD content/groups.

    I have 5 providers with each approx 40k Live TV, 140K VOD and 40K TV-series, and MOL3 crashes about 3 times 1 minute after startup while Live-TV is displayed and content is loading (spinning wheel at Content Sources).

    Disabling multiple provider portals thereby reducing the total amount of content solves the issue. Therefore we should need to be informed by Formuler about the limitations in terms of content.
    Currently i feel we are doing the stress-testing that Formuler should have done.

    There is no channel limit on the MOL3 app.


    It seems like the crash could be happening due to overload while refreshing all the 200,000 channels.

    Please try to disable the auto update settings and check again.


    We will see if we can make some improvements in the future update.

    Quote from F_Peter

    There is no channel limit on the MOL3 app.

    It seems like the crash could be happening due to overload on the memory.

    Does the issue occur when the channels are refreshing?

    There is no limit on the MOL3 app in regards to number of channels or any content? But a crash could be due to overload on the memory…?

    So the number of channels and or VOD that is loaded does not have any effect on the memory? Are you saying there is no relationship whatsoever between memory consumption and the (total) amount of channels/VOD used? Interesting.

    SAM has already indicated that he would forward this information that I provided earlier to development.


    Also, please explain the below improvement with the latest update for the Z10 :

    Why is there no limit for MOL3 while there (now) finally is a KNOWN and INCREASED limit for MOL2?


    MYTVOnline 2 : 10.10.63 Official

    • FIX: No channels shown in some groups. Increased max displayable channels to 50,000


    F_Peter

    The crash does not happen during the auto update. When I leave the box in standby mode and startup MOL3 it does not crash, and the refresh has taken place at the programmed auto refresh time (5 AM). What I notice after the auto refresh is that the contentoverview shows in some of the 5 portals a 0 in VOD. So there is no VOD content in those portals. When I then refresh these portals individually the VOD content is updated and completed correctly without any issues.

    The crash of MOL3 happens when I startup MOL3 after a full shutdown (overnight). The box boots up, I start MOL3, after approx 2 minutes Live TV shows the last Live TV channel I watched when I shut down the box the night before. All seems OK, but then after approx 3 minutes MOL3 shuts down/crashes.
    When I then restart the MOL3 app, the exact same happens again.
    Strangely, when I start MOL3 and gonto Content Sources and look at the portals, each portal shows a spinning cartwheel indicating it is refreshing it’s content.

    After crashing two, three or four times MOL3 stops crashing and everything is OK.

    What I notice is that after a full shutdown, when you start MOL3 and all is working fine, there does not seem to be a predefined/consistent moment for MOL3 to do the refresh. It randomly at some point in time does the refresh. Sometimes after 1 hour, sometimes after 15 minutes, sometimes after 3 hours…

    Can you let me know what the timing logic is for MOL3 to refresh after a startup coming from full shut down?

    Why can’t we set the refresh timing after a full shutdown? What timing (logic) does it use?

    I do not have the impression that the refresh happens immediately at startup, although the spinning cartwheel at the Content Sources seem to indicate that is the case…

    Very inconsistent behaviour based on these observations and interpretations.

    So, a SIMULTANEOUS update of all content during auto refresh seems to NOT cause MOL3 to crash at startup after STANDBY, but VOD content is not updated for all portals (both true for Stalker and XC API portals) during auto refresh.

    After startup of MOL3 after a full shutdown it crashes after showing Live TV channels during a few minutes. Subsequent restarts are needed (which cause the exact same behavior) until MOL3 is stable. Refresh spinning wheel is shown at portals during the crash/restart phase.

    Refreshing the individual portals one by one works OK and does not cause a crash.

    So apparently the heavy content load during refresh can cause VOD empty (after standby) or full MOL3 crash (after full shutdown)


    I hope this sheds some more light on what is going on and helps pinpoint the root cause.

    Edited once, last by MCIF (December 5, 2025 at 5:16 PM).

    hi

    Little confirmation (on Z11 PM, MOL3): same here: on 2 of my providers the last +/- 2 weeks the vods and/or series are sometimes '0'. After manual content update of only this provider, all is back ok. Nothing changed in setup, apps, providers, ...

    Formuler Z11 Pro Max - XC API Portal - Mol3 (standard and occasional TiviMate as backup) - External HDD Toshiba 1 TB (usb 3.0) - Nord VPN