Does formuler stand behind their devices?..is my z11 box waranteed, so that if i have a faulty one, i can have it replaced?
Z11
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- Z11 Pro MAX-BT1
- MYTVOnline3
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shiloh -
September 16, 2025 at 6:24 PM
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shiloh You must contact your dealer directly, Formuler doesn't sell directly to consumers.
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I have the Z11 Pro Max. I notice after an hour or so the channels start lagging a little, only way to fix it is restarting MOL3. Its getting to be a headache.
I dont know if this a server or software issue.
Tried resetting and reinstalling MOL3 but still same issue. Changed Modem to a New Gen 1000 Gbits but still some channels lag. As soon as i restart MOL3 its great, no lag and better quality.
Can someone please help.
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Try a different device see if same but can’t see it being MOL3
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Phaze1105 You can try to reproduce the issue with the MyTvOnline+ app on Android or iOS.
This will help you determine whether it is a hardware issue with your Z11 or a problem with your IPTV provider.
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What if its a hardware issue, im past the 30 return policy.
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Phaze1105 All equipment comes with a manufacturer's warranty, contact your dealer for more information.
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- Official Post
I notice after an hour or so the channels start lagging a little, only way to fix it is restarting MOL3.
Try some 24 h trial sub from other Provider and test again.
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Thanks for the information. I reached out to Formuler to see what they say. Hoping for a positive outcome.
